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RBM of Alpharetta

(6,457 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Knowledgeable professionals who provided a very good car

Knowledgeable professionals who provided a very good car buying experience. I would recommend RBM to anyone who is interested in a new Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Dave. We are grateful for the kind words, and we thank you for your business. We're delighted to hear that Rich could provide you with a great buying experience. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

Excellent!

Excellent! Very professional. Beyond the call of duty. Would highly recommend. Best of the best.great Job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Maxallen. We really appreciate the kind words, and thank you for your business. RBM of Alpharetta is delighted to hear that Mark could provide you with a professional and engaging buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Had the best car buying experience from Gwen Moss.

Had the best car buying experience from Gwen Moss. She was so knowledgeable of the product and so helpful and nice. Went above and beyond to give me a car shopping experience i never had before. Will definitely be returning when its time to upgrade. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kyle Edson was a wonderful salesman.

Kyle Edson was a wonderful salesman. He listened to our story and did not pressure us about a sale. His knowledge of the vehicles gave us comfort in deciding which car to purchase. Lisa Brennan was also very helpful. This was a great experience for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kyle Edson is highly recommended if you are looking for a

Kyle Edson is highly recommended if you are looking for a new Mercedes! This was my fourth new Mercedes and by far the most enjoyable and easiest purchase experience to date. I told him the deal I wanted and he did me one better - he beat it!!! Kyle was friendly, helpful, and knowledgeable. I rate both him and RBM as 5 out of 5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience overall.

Great experience overall. I would recommended Tommy Suh if your in the market for Mercedes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Staff is friendly and knowledgeable.

Staff is friendly and knowledgeable. Facility is clean with the high end feel we should expect from a luxury automobile dealership. There is an overall satisfying feeling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I came into the Mercedes-Benz Dealership today wanting to

I came into the Mercedes-Benz Dealership today wanting to take a look at a few vehicles. I've been chatting with Kyle via email and set tge appointment for today. Kyle was awesome and very easy to work with. Just say happy early 40th to me!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Adrienne! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

Juwan was wonderful.

Juwan was wonderful. So patient and no pressure but encouraging without making me feel pushed. He even came in on his day off because it was our day off and we were able to travel. So polite too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much, Bhenson. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Juwan could provide you with a professional and engaging buying experience. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Great experience.

Great experience. Mark and his team took great care of me. I will definitely send referrals. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, RidaLove, for the wonderful review. We are pleased to hear that Mark took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta