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Automax of Ocala

(4,507 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Thanks Michael Fernland and AutoMax

After searching for a car for weeks, I came across Mike at Automax. I'm glad I did! He was able to match what I had from my previous car that I lost due to theft, as far as amenities, and even exceeded my expectations. That really made a difficult situation turn into a blessing. Mike was patient and listened to what I wanted in a car and delivered! The finance team was awesome at Automax as well. Thanks Michael Fernland!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

I can't thank AutoMax and Oseas Santiago for there help in getting me my new truck . I will definitely be back in the future and I will send anyone looking for a new or used vehicle your way . Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience

Automax of Ocala has been the number one dealership in my family so when i decided to search for a car, this was the first place i went to. I found the exact vehicle i wanted at an awesome price and my favorite color. Michael Fernland was our sales person and he was a great help. My parents thought he did a fantastic job and we left very happy with the perfect car thanks to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome - Wouldn't Buy Anywhere Else!!!!

The only thing I knew when stepping onto the lot was that I needed a vehicle and wanted the best deal I could possibly get. Michael Fernland was soooooo patient with me while I figured out what was going to be my next "new" car. He gave me time to do my research so that I felt all my questions were answered and Automax undoubtedly had the best deal to be had anywhere around. Michael actually made the experience fun by not pressuring me, getting just as excited about each car's features as I was and making sure I knew exactly what I really wanted in a vehicle. In the end, I walked away - rather drove away - with a beautiful BMW that I absolutely LOVE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Automax Ocala

After doing my home work looking at vehicles in the state trying to figure out exactly what I was looking, I found myself constantly compare other locations to Automax of Ocala. I found Automax of Ocala had the best deals. At which time I decided to actually go and look at the vehicles. Michael Fernland greeted me with a pleasant demeanor, Michael was able to answer my questions on the vehicles. I really appreciate that Michael was not a high pressure sales person and spent a good amount of time while I made up my mind. Even after the purchase of my truck Michael has followed up with me to ensure I was happy with my vehicle and asked if I needed anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review

We had heard great things about Automax but had never bought a car there before. My husband met salesman Mike Fernland and had a great experience with him. He was very knowledgeable, friendly and not pushy at all. It was one of the best car buying experiences he said he has had. Mike has called us a few times to make sure we have not had any problems with the car and make sure we are happy. This has been a very refreshing experience. we will definitely be back.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto Max Ocala

We just bought a 2016 Ford Escape from Auto Max in Ocala. Our sales person was Michael Fernland . He was a very nice person to work with and got us what we feel was a good deal. This is the second auto we have bought from Auto Max this year. After trying to deal with several other dealers around Ocala we have found Auto Max to be more receptive to their customers needs. They try to help you find what you really want and give you the best price possible. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied repeat customer

Had a great experience at automax. Everyone in my family has purchased cars from automax. I myself am a repeat customer. I bought a Jeep from them a year or so ago and after totaling it in an accident there was no question where I was headed to get my next one. Michael Fernland was great to work with and made my second car buying experience great! Automax is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy

Extremely happy with my experience with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Automax Experience

Had a few great experiences at Automax now. Dealt with Salesman Ryan a few times now and bought several cars from him in the last 2 yrs. Nothing but professional and made me feel very comfortable. Would recommend Ryan to anyone who needs a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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