Reviews
Smooth Operator
Helping a friend search for a truck, we called AM and asked about a vehicle. It was being repaired, but they kept us informed as to the progress in the shop. Unfortunately, it sold before we arrived there, but we looked at several others and my friend drove away with a newer, and nicer truck. Ryan Frazier (our salesperson) kept us posted as to the status of the vehicles, and Dan in F&I was very efficient. All in all, a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Superb!!!
Ashley Murphy was great she took her time walked us through many different vehicles explained all of the different safety features and got us the perfect car for my daughter's first vehicle !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
kamin bode
I have now been here two times,,have bought both of my vehciles from here. My sales rep michael Fernland was awesome. I was very specific with the my needs due to my son being wheelchair bound. Michael pulled up the SUV's and helped me take the wheelchair out of my current SUV and load them in to the back of 4 SUV's i was looking at. He stayed the enitre time and showed me the benefits and cons of each vehicle for a handicaped child. It was well above and beyond the call of duty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Michael Fernland and AutoMax
After searching for a car for weeks, I came across Mike at Automax. I'm glad I did! He was able to match what I had from my previous car that I lost due to theft, as far as amenities, and even exceeded my expectations. That really made a difficult situation turn into a blessing. Mike was patient and listened to what I wanted in a car and delivered! The finance team was awesome at Automax as well. Thanks Michael Fernland!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience
Automax of Ocala has been the number one dealership in my family so when i decided to search for a car, this was the first place i went to. I found the exact vehicle i wanted at an awesome price and my favorite color. Michael Fernland was our sales person and he was a great help. My parents thought he did a fantastic job and we left very happy with the perfect car thanks to him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great buying experience
I can't thank AutoMax and Oseas Santiago for there help in getting me my new truck . I will definitely be back in the future and I will send anyone looking for a new or used vehicle your way . Thank you again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied repeat customer
Had a great experience at automax. Everyone in my family has purchased cars from automax. I myself am a repeat customer. I bought a Jeep from them a year or so ago and after totaling it in an accident there was no question where I was headed to get my next one. Michael Fernland was great to work with and made my second car buying experience great! Automax is the place to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy
Extremely happy with my experience with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Automax Experience
Had a few great experiences at Automax now. Dealt with Salesman Ryan a few times now and bought several cars from him in the last 2 yrs. Nothing but professional and made me feel very comfortable. Would recommend Ryan to anyone who needs a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome - Wouldn't Buy Anywhere Else!!!!
The only thing I knew when stepping onto the lot was that I needed a vehicle and wanted the best deal I could possibly get. Michael Fernland was soooooo patient with me while I figured out what was going to be my next "new" car. He gave me time to do my research so that I felt all my questions were answered and Automax undoubtedly had the best deal to be had anywhere around. Michael actually made the experience fun by not pressuring me, getting just as excited about each car's features as I was and making sure I knew exactly what I really wanted in a vehicle. In the end, I walked away - rather drove away - with a beautiful BMW that I absolutely LOVE!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase