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Automax of Ocala

(4,530 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Smooth Operator

Helping a friend search for a truck, we called AM and asked about a vehicle. It was being repaired, but they kept us informed as to the progress in the shop. Unfortunately, it sold before we arrived there, but we looked at several others and my friend drove away with a newer, and nicer truck. Ryan Frazier (our salesperson) kept us posted as to the status of the vehicles, and Dan in F&I was very efficient. All in all, a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Superb!!!

Ashley Murphy was great she took her time walked us through many different vehicles explained all of the different safety features and got us the perfect car for my daughter's first vehicle !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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kamin bode

I have now been here two times,,have bought both of my vehciles from here. My sales rep michael Fernland was awesome. I was very specific with the my needs due to my son being wheelchair bound. Michael pulled up the SUV's and helped me take the wheelchair out of my current SUV and load them in to the back of 4 SUV's i was looking at. He stayed the enitre time and showed me the benefits and cons of each vehicle for a handicaped child. It was well above and beyond the call of duty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks Michael Fernland and AutoMax

After searching for a car for weeks, I came across Mike at Automax. I'm glad I did! He was able to match what I had from my previous car that I lost due to theft, as far as amenities, and even exceeded my expectations. That really made a difficult situation turn into a blessing. Mike was patient and listened to what I wanted in a car and delivered! The finance team was awesome at Automax as well. Thanks Michael Fernland!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience

Automax of Ocala has been the number one dealership in my family so when i decided to search for a car, this was the first place i went to. I found the exact vehicle i wanted at an awesome price and my favorite color. Michael Fernland was our sales person and he was a great help. My parents thought he did a fantastic job and we left very happy with the perfect car thanks to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great buying experience

I can't thank AutoMax and Oseas Santiago for there help in getting me my new truck . I will definitely be back in the future and I will send anyone looking for a new or used vehicle your way . Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied repeat customer

Had a great experience at automax. Everyone in my family has purchased cars from automax. I myself am a repeat customer. I bought a Jeep from them a year or so ago and after totaling it in an accident there was no question where I was headed to get my next one. Michael Fernland was great to work with and made my second car buying experience great! Automax is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy

Extremely happy with my experience with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Automax Experience

Had a few great experiences at Automax now. Dealt with Salesman Ryan a few times now and bought several cars from him in the last 2 yrs. Nothing but professional and made me feel very comfortable. Would recommend Ryan to anyone who needs a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome - Wouldn't Buy Anywhere Else!!!!

The only thing I knew when stepping onto the lot was that I needed a vehicle and wanted the best deal I could possibly get. Michael Fernland was soooooo patient with me while I figured out what was going to be my next "new" car. He gave me time to do my research so that I felt all my questions were answered and Automax undoubtedly had the best deal to be had anywhere around. Michael actually made the experience fun by not pressuring me, getting just as excited about each car's features as I was and making sure I knew exactly what I really wanted in a vehicle. In the end, I walked away - rather drove away - with a beautiful BMW that I absolutely LOVE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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