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Automax of Ocala

(4,507 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Automax of Ocala

Overall great experience at Automax. This was our second car purchase from them and they made the process seamless. Great selection of vehicles and friendly customer service. We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your continued support and allowing us to earn your business again! Congratulations!

Great experience!

Ryan and Chris were a pleasure to work with and were helpful even AFTER the sale! Joe in financing was knowledgeable and helpful. I HATE car buying and this was a positive experience:) I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for allowing us to earn your business! Stay in touch! =)

Used Car Purchase

I just bought a 2016 Chevy Tahoe from Ashley Murphy and I had a wonderful experience working with her. My husband and I are from South Florida and we were only in the Ocala area for a few days. The Tahoe we were looking for was just delivered to the lot and was not ready to be viewed. Ashley went above and beyond to get her detailers to process the car ASAP. Although we did not purchase the initial vehicle we went to see, Ashley had other Tahoe options. Ashley worked with us to get to our target pricing and we drove off the lot with a great deal! The financing process was quick and easy. It was the fasted processing of a vehicle purchase I have experienced. Once we chose the vehicle, we were driving home in less than 30 minutes. Thank you to Joe Fulner for all your help! I would most definitely drive back to Auto Max of Ocala to purchase another vehicle. There is nothing like working with honest people and knowing you are purchasing a reliable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review! We're glad to hear that Ashley and Joe Fulner were able to help you!

NO PRESSURE!!!!!!!!!!

I found the vehicle I was looking for, no pressure to purchase and Ryan and his team were very helpful during the whole process. Great job team Ryan.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review! Glad to hear that Ryan was able to help you!

Automax Ocala Rocks!

I definitely recommend Automax of Ocala! Ryan Frazier is super friendly and easy to work with! The buying process with Frank was a breeze as well! Thanks guys! I love my new Acadia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words! Ryan and Frank are awesome! We appreciate the feedback! Congratulations!

Great customer service!!

Tammy Cullison was an excellent sales person. She was very personable and very attentive, but never "pushy". It was a pleasure working with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad Tammy was able to help you! Congrats! =)

Ashley Murphy is the best!

Great experience with Ashley Murphy as always! I don't want to do business with anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Katrina!

Somethin Bout A Truck!

My hubby just loves his new truck, we were very pleased with the whole experience at auto max. {Michael Fernland} our salesman was very pleasant to work with. Not all high pressure, listened to what we wanted and helped us find the truck right for us and in the price range we told him , not like the other guys who try to get you to go above your price point! So if your looking for a new vehicle Michael is your Go To Guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the feedback! Congratulations!

Excellent experience

Had a great experience, Ryan was very helpful with the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations Laurie! Thanks for the feedback!

Great dealership

Great experience for car buying. Our salesman Mark was very helpful and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the feedback Jennifer!