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Automax of Ocala

(4,487 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Love my new truck!

Just bought a nice used Dodge Ram 1500. The salesman Ryan was awesome and the process painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations Sherri!

Great experience, great place to shop for a car

This was our second time going to AutoMax to buy a car and I have to say we were not disappointed. They have to best prices around that honestly can not be beat. Our salesman was Mike Fernland and he was a great individual, very laid back but knowledgeable about the cars. He went above and beyond to get us the best price he could. If we ever need another vehicle again we will definitely go back here again. I would highly recommend to anyone who is in the market for a new or used car to check them out first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback! We'll let Mike know how much you enjoyed your experience!

Amazing experience

Great experience. Ashley Murphy was my sales rep. She was extremely professional and provided great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ben. We're glad Ashley was able to help you!

BOUGHT A VEH FROM AUTOMAX OF OCALA

AS YOU CAN SEE THE OVER ALL REVIEW IS GREAT. OUR SALES PERSON WAS GREAT. HIS NAME IS RYAN FRAZIER. VERY NOLAGEABLE. VERY FREINDLY, KNOWSWHAT HE IS TALKING OUT. VERY HELP FULL IN EVERY WAY. HE WAS ON TOP OF EVERYTHING FROM THE START

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience. Not your typical used car dealer

Great place to buy a quality used car. I had an absolutely no-hassle experience. The car I bought was exactly as advertised. It was perfectly cleaned and serviced to go. I had an agreed to price and trade-in value with just an email contact and a single follow-up phone call from the salesman. I test drove the car, completed the purchase and was out of the dealership with all paperwork completed within an hour. I would certainly recommend the salesman, Steve Wallace, as well as the entire dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the feedback Doc!

BOUGHT A VEH FROM AUTOMAX OF OCALA

RYAN FRAZIER WASA VERY GOOD SALES PERSON. HE KNOWS HIS STUFF. HE HELPED US RIGHT AWAY. TOOK CAR OF BUISSNESS RIGHT AWAT. VERY FREINDLY, KNOLAGEABLE, WOULD MAKE A GREATB EMPLOYEE FOR ANY ONE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words Kathleen! We're very happy to have Ryan on our team!

Awesome service and unbeatable prices!

Kris and James took care of me immediately and professional. These guys went above all expectations to help me out. Scott in financing made the proceess very fast and completely understandabale! I will definitely return for next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words Nick. I'll let Kris and Scott know you left us some feedback! Congratulations!

My wife is very happy~

This is my number 1 place to go when buying a vehicle or recommending a place to buy a vehicle! Ryan Frazier is now my go to guy. He listened to me and focused only on what I was looking for and in the price I wanted. No pressure sales talk. No fast talking you need this or that! Manager Cecile is a true leader and make you feel good about the deal your getting. Automax great cars at great prices its just that simple! Ask for Ryan he will make you feel good about car shopping.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for that review David. Happy wife, happy life!

My experience buying my first Kia from Automax

Yesterday I purchased my first Kia from Automax Ocala. the gentleman helping me was Ryan Frazies and it went well. Employee well informed, and patient. Very happy with the total transaction. Martha Schulz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations Martha! Thanks for leaving us some feedback!

Ask for Ryan Frazier!

We were "just looking" when we arrived at AutoMax after dealing with sticker shock from previous dealers. What we were looking for isn't what we ended up buying. Kept being drawn back to one particular car. Thankfully we had Ryan Frazier who totally understood. We are grateful for his kindness. I loved not being pressured!!! Best experience we've ever had! This may have been the first vehicle we've ever bought from AutoMax but it will certainly not be the last. See you next time, Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations! Thank you for the review!