Reviews
The pride and professionalism I was shown
This was a great experience . My sales person Joel Tomlinson was excellent. I love my new corolla . the dealership did what it took to earn my business and my loyalty. I will recommend you all to my friends. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
I bought a low mileage 2013 Jeep Wrangler Sahara Unlimited at Automax in Ocala. It was a great buying experience with Ryan Frazier and the staff. They were quick to respond to my internet request and had a large selection of used cars with low prices. This is a no thrills car dealership without any drama or hassle and inventory that is priced to sell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure doing business with Joel & Blake
Joel & Blake were great to work with & I would recommend anyone to purchase a vehicle from them.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recommend Automax
A friend of our recommended Automax for their amazing prices. My husband and I were pleasantly surprised at the selection, prices and there professional serveces. There salesmen Ernesto and Randy were very helpful answering to all our questions patiently and kindly with out pressuring us into anything. They made our purchase experience pleasant. Thank you both.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, best experience buying a car ever!
If you are looking to buy a car you must check out Automax of Ocala.They are Great!Joel and David where wonderful.Very knowledgeable, personable, no nonsense and just all around great guys.By far the best experience we ever had buying a car and will defenitly shop there again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Ford Fusion SE Turbocharged used car purchase
We just bought a used 2013 Ford Fusion Turbocharged SE with leather seats and power everything at an exceptionally great price that is well below Kelly Blue Book and an lot of car for our buck. The buying experience was very low pressure (our awesome sales rep Joel Tomlinson even allowed us to test drive the vehicle without accompanying us. They gave us a fair amount for our trade and it was a pleasurable buying experience. We are highly satisfied and know we got a good deal as we had done our research and shopped many other dealer lots prior to our decision of buying at Automax of Ocala. Shop here first people!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy to work with
Cant tell you how happy I am with my first ever car purchase from Automax of Ocala. I bought a 2013 ford escape and me and my family love it. James our salesman was real friendly and knowledgeable about all the cars we looked at. He really went above and beyond in helping us out. The car had a few minor scratches and things that needed to be cleaned and about a week after we purchased the car they had us come back in and they fixed everything, even re-painted the bumper for us and looks great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service! Ryan Frazier is AWESOME!!!!!
I initially went to the Automax website to search for vehicles on my own. Soon thereafter, I was contacted by Ryan to see if he could help me. We set an appointment for 1:00 pm, and by 3:00 pm, I was driving away in my 2013 Kia Optima LX! Ryan was very prompt and courteous throughout the entire process. He went to bat for me and made my family and I very happy. All of the folks we spoke with were professional and helpful! I will be returning to Automax Ocala to purchase my next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales personel seems confused
I was searching for a Chrysler Crossfire and located one at this dealership. Over the phone and email I was given conflicting stories by different people about the car. First I was told the car had a problem and went to auction and is no longer available. Then I got an email the car is in the service bay being readied for sale. At this point I gave up, went shopping elsewhere and found and bought a Mercedes SLK.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
There was some confusion on this particular issue. On the initial checkout the top was inoperative. The original estimate to fix was over $2,000 so we declined the work and sent the vehicle to the auction. The vehicle did not sell at the auction so just for "the heck of it" we sent the vehicle to the repair facility for a 2nd opinion. That repair facility was able to repair a component inside the mechanism instead of ordering a whole new one. After finding this out we made the attempt to contact to update this vehicles status. We are sorry for any inconvenience that this may have caused you.
Joel Tomlinson is awesome!!!!
Joel Tomlinson is now the only sales associate we will be working with for vehicle purchases. Love our car. Thanks so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase