Reviews
Joel Tomlinson
Joel was beyond accommodating, friendly, and easy to work with. He went above and beyond to ensure my family and I were completely satisfied with our new vehicle :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
I have been car shopping for weeks trying to get a good deal and was becoming very discouraged. I then decided to go to Automax and my outlook was about to change. My salesman was Drew Hinton. He was very helpful and understood my needs and concerns. I wish I would have gone to Automax first. It would have saved me a lot of time and aggravation. Next time I will know better!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealing with Automax. I'll do it again.
Traded in my 2005 Nissan Altima and purchased a 2012 Nissan Altima. Everyone was really great to work with. Got a good deal on my trade-in. Ken Buzby is a real professional. I am a retired professional dental industry salesman and I would hire Bus in a minute. All in all a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service!
I had excellent customer service at the Ocala, FL AutoMax. I was instantly greeted and was asked what I was looking for and my price range by James. Although I went in to the dealership not knowing what I wanted, I left with something I loved. James was very professional and honest when it came to his knowledge about the cars on the car lot. My family will continue to buy cars from AutoMax through James and the other friendly associates at that location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service great car
Randy was a great easy going salesman. Drew checked to make sure the vehicle was in stock prior to us taking the time to drive across town. Vehicle was better than described. In and out with the car out our price in an hour and a half. Can't beat that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repeat Customers!
This is our second time purchasing from Automax of Ocala. The experience was professional and courteous. Ryan Frazier expressed his willingness to help us into a car that fit our needs and made it happen with the help of your finance team. And, were happy to report back that Automax does NOT play the "bait & switch" games either. Thanks again Automax Ocala for keeping it real!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best car buying experiance ever!!!
I had a great experience with this dealership. It was quick and easy. They where able to work with us when nobody else could. I would buy a car from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WONDERFUL EXPERIENCE
I had a wonderful experience at Automax. Chris was very helpful and patient. He answered all my questions and addressed all of my concerns. Process was simple and quick. Excellent customer service and wonderful personality..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank You Ryan & the Automax team!
Automax of Ocala this is our 2nd time purchasing a vehicle from you since 2007 I believe. After briefly speaking with Don in financing prior to our visit we met Ryan Frazier our car salesman. Ryan's customer service was at best outstanding! Ryan listened to our needs & was able to faciallitate our car buying experience in a timely matter. My husband & I will be back & we will purchase another vehicle in the next 12-18 months. Of course we look forward to working with Ryan again & to have him walk us through the process. Buying a vehicle is a huge decision & responsibility a person can make. And, Ryan made it easy & painless! I can't say enough about Ryan & or Automax as a whole for this great experience from beginning to end. So, I will just say this "Thank You" Ryan & to the rest of the Automax team for making our experience a great one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan was a great salesman!
We had a good experience at the dealership. Dan was very personable and friendly. We wish him the best in all his pursuits.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase