Michaud Mitsubishi

We had a great experience purchasing a used Nissan Frontier from George. The entire process was smooth, timely, and all staff were pleasant and helpful. The owner comes out to meet us and introduce us to Paul who overseers service. Had a few questions within a week and got immediate responses from Paul. What was most refreshing was how genuine and easy the process was. No haggling, no sales pitch. Just a nice family oriented business. Will definitely purchase here again.

0 Stars, terrible post purchase experience Purchased my first car entirely under my own name at 19 and traded in my perfectly working car I bought off family for a used Subaru from them and roughly a month later the engine has catastrophic failure. Spun rod bearings due to poor lubrication on top of several other items such as rusted out coolant lines and a frayed timing belt, all of which could have been avoided if they had noted any of wear prior. Traded in a perfectly functional vehicle only to be left without a car for months while they sent it to a separate dealer for repairs. Purchased a complete power train warranty and due to the extent of the damages. The warranty will only cover a portion leaving me with several thousands of dollars in repairs after not even 1,200 miles and a month worth of use. Waiting to hear back from them for months on if they would at least help with the bill (not even pay it in full), only for them to claim that there was nothing they could do and I would have to find another way to pay for even after just purchasing the car from them. Just like every other sleezy dealer, they are only in it to maximize profit margins and to get rid of a car that, quote from the finance manager, "couldn't believe they ever sold to a customer, and should've auctioned." Don't believe everything you see, when push comes to shove they will save a couple bucks to cover themselves

Great dealership and great people. Made the purchase of a brand new car for my mother’s. Met our price and drove the car home the same day. The entire staff was great. Highly recommend this dealership.

Brian Doherty did a great job handling the recent sale of my Outlander. He went above and beyond and went the extra mile literally for me, and I am so appreciative. I could not make it to the dealership to get the current promotion which was ending, due to a medical issue, and Brian brought the car that I was interested in to my home. He has excellent knowledge of the features of the car and answered all of my questions. I truly felt like Brian had my best interests in mind. He is a true professional, and I never felt any pressure in making the decision to buy a car from him. It was a pleasure working with Brian. I highly recommend Brian and Michaud Mitsubishi to anyone that is looking to purchase a car.

I bought a 2024 outlander platinum from Brian Doherty great sales man I would definitely recommend seeing him he gave me a great deal on my 2017 outland I did not feel pressured as he was showing me the all the vehicles to make sure I was happy with my choice of new vehicle he went threw everything in the new vehicle if you want a great deal go see Brian you won't go wrong

The dealership is friendly and professional. I was looking for a new car, and felt no pressure to purchase visiting the dealership.

Bought a used car. They said they put it through a safety inspection. It had problems. They attempted to fix it six times. Agreed that it met the definition of a Lemon Law buy back, but refused to buy it back and said to go ahead and file a lemon claim as they have "lots of experience" with lemon law claims. Seven months later, when I brought it in for service, another dealership advised me to get out of the car as soon as possible. Issues include (again, they said they put it through a safety inspection): oil pan leak, separating struts, corroded brakes, seized calipers, corroded subframe, compromised serpentine belt, water pump pulley, side marker lenses not working, engine ground strap frayed and separating, suspension coils corroded, bumper held on by zip ties, corroded clutch slave cylinder. I informed Michaud of these findings. They asked to see the report. I sent it to them. They did not respond. I pinged them days later for their thoughts. Still no response.

Great experience Leasing my new OUTLANDER SE! It's a comfy, large& Luxurious Ride! Great VALUE!

Official dealer may sell you a lemon car (used car but tell you this is a new one) Stay away from Mitsubishi cars. Back in 2016, I purchased a new 2016 Mitsubishi Outlander. In August of 2022, I called the Mitsubishi customer service office to see if the warranty could cover the repairs needed for the car. The operator told me that the car was registered as a used car. JA4AZ3A33GZ044353 There was a cases opened (#02625302 and #469952) in USA Mitsubishi motors customer service.

George is a salesperson who is not focused on selling you a vehicle just to make money. Instead, he is focused on selling you not the car you want, but the one you truly deserve. I believe that in the state of Massachusetts, they need more salespeople like him. He is the MJ of car salespeople.