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Michaud Mitsubishi

(1,042 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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Zack was very helpful in helping us find a new vehicle!

Zack was very helpful in helping us find a new vehicle!! Friendly service and there to answer questions along the way. Would definitely recommend this dealership to purchase your next vehicle!! And ask for Zack! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Michaud Mitsubishi. Your feedback and rating mean a lot to us. We're glad Zack was able to help, and we hope to see you again! We are your feel-good dealership The Management Team

This dealership was extremely beneficial in helping me to

This dealership was extremely beneficial in helping me to find my dream car! Zack was patient, resourceful, and knowledgeable regarding all aspects of the process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We are your feel-good dealership The Management Team

I went to Michaud Mitsubishi to consider a pre-certified

I went to Michaud Mitsubishi to consider a pre-certified Outlander Sport. Buying a used car can be stressful, but Zack brings a low-pressure sales attitude which I found comforting. My opinion is he genuinely cares about the overall service and car product. I bought the car this week, and look forward to driving it for years to come. Thank you to Zack, Bill Murphy and their team of technicians.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michaud Mitsubishi. We are your feel-good dealership The Management Team

Great dealer.

Great dealer. Zack fue muy amable y se mantuvo en contacto conmigo en todo el proceso me ayudó bastante a comprar mi nuevo carro. muy buen servicio.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Michaud Mitsubishi are glad to have you as a customer. We are your feel-good dealership The Management Team

Loved my car buying experience at Michauds.

Loved my car buying experience at Michauds. Easy. Laid back. No monkeying around. Dealing with everyone in the dealership was a pleasant experience, from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

Muy agradecida por toda la ayuda con todo lo relacionado

Muy agradecida por toda la ayuda con todo lo relacionado con el carro en general ,la amabilidad,respeto con la que fuimos tratados,por complacer hasta el más pequeño detalle con el carro, gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michaud Mitsubishi. We are your feel-good dealership The Management Team

I am a repeat customer but first time dealing with Zach.

I am a repeat customer but first time dealing with Zach. He was very professional, explaining all my options between leasing or purchasing. I feel like I drove out of the dealership with the best possible deal and a great car. I have leased or purchased several vehicles since 2011 at Michaud Mitsubishi and there is a lot to like about dealing with a small dealership where the entire staff is so friendly and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Zack had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

Zack was so helpful when I went in to get my car.

Zack was so helpful when I went in to get my car. He showed me the best deal that I could get for my money and helps me with everything. I went to a different another place the day before and I felt overwhelmed and like I was being hustled and pushed into some thing I wasn’t sure about. Zack was not pushy at all and let me go at my own pace. I can’t say enough positive things about Michaud Mitsubishi especially Zack! I left there feeling comfortable and happy with my purchase. Thanks Zack!! You’re really an a amazing asset to the company and I would recommend you to anybody!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Michaud Mitsubishi. Your feedback and rating mean a lot to us. We're glad Zack and our team were able to help, and we hope to see you again! We are your feel-good dealership The Management Team

This was my first time purchasing a car and Zack made the

This was my first time purchasing a car and Zack made the entire process sooo easy and seamless! He listened to all my concerns I had as a first time car buyer and I left with the perfect car in a matter of days. I couldn't be happier with my car or the quality of service I received here at Michaud Mitsubishi!!! Highly recommend this dealership for a hassle free process. Very happy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Michaud Mitsubishi. Your feedback and rating mean a lot to us. We're glad to hear that Zack was able to help, and we hope to see you again! We are your feel-good dealership The Management Team

New PHEV

Typical car dealership. I needed a new car and they provided me with a new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Michaud Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We are your feel-good dealership The Management Team