Michaud Mitsubishi

I had a great experience leasing a car at Michaud Mitsubishi from start to end. Brian Doherty was able to clarify all my questions about my purchase, and I did not feel any pressure to lease the car until I was ready to make a decision. After leasing the car and driving away, I felt I got what I wanted and made a good purchase. Thanks, Brian and the whole team at Michaud Mitsubishi!

From when I first arrived on the dealership, to the moment I drove away in my new vehicle, the team at Michaud made the experience seamless. Overall, I was extremely pleased with their professionalism and no nonsense approach to sales. I highly recommend working with Zack if you are looking for a vehicle. Bill Murphy provided excellent service for my financing and helped secure a rate I felt good about. I am not someone who shows loyalty to a particular brand or dealership, but following this experience, I will definitely return to Michaud Mitsubishi for my next vehicle.

Being from NH, I didn't initially intend on buying a used truck in Mass., but I'm glad it worked out that way! After dropping my wife off at Logan, I traveled up to Michaud Mitsubishi to check out two used trucks--they happened to have two in stock that met my search criteria on Car Gurus. Brian Doherty greeted me and we checked out a Ram and a Chevy. I ended up choosing the Ram thanks to Brian's no-pressure demeanor and outstanding customer service. I was nervous about buying an expensive vehicle (for me), but Brian went out of his way on his day off to meet me at an independent mechanic in southern NH for a second opinion on the Ram. This was an incredible show of good faith as I had previously been denied the opportunity to get a used truck independently assessed at a dealer in NH. There were some logistical hurdles being an out-of-state buyer, but Brian and Bill Murphy were on-point with timely communication and support. Overall, great experience with Michaud Mitsubishi. Out of four or five dealerships I met with during my car search, this team was by far the best to work with....and even if I didn't buy the truck, they'd still surely get a positive review from me.

Michaud Mitsubishi may appear to be a small Mitsubishi Dealership but they are truly a great place to research and purchase a vehicle. My wife and I worked with Salesperson Brian. Brian is extremely knowledgeable about Mitsubishi vehicles and truly does not pressure you to buy. He asks "real" questions and actually listens to the consumer. With Brian, your deal with him is not a "one and done" deal leaving you with headaches after your purchase. He carefully guides you through the entire experience.

Real down to earth people. I do like the family atmosphere they have their also

Let's face it. Nobody likes car shopping. The only fun part of it is walking out when you can't get your deal. I hadn't been in the car market for about 12 years, so when I found myself without a vehicle in June, I had to jump back in. I spent many hours on edmunds.com, consumerreports.org, and kbb.com researching the market and cars that would be available in my price range. I finally settled on a 2017 Subaru Legacy, which rated highly on all three sites in the issues important to me. However, I didn't want the four cylinder, about which there were many complaints regarding the lack of power. I wanted the 3.6R, six cylinder, which as someone stated to me is kind of a "cult" car because there aren't a lot of them around. I also wanted one with low mileage and black exterior. I saw one come up on Carvana, but I was too slow to pull the trigger and it sold in a flash. So when I saw one come up at Michaud, I decided to go for it. Zach could not have been more helpful and forthcoming, providing me with every scrap of information about the car I asked for in a timely manner, which was annoying for him, I'm sure. Michaud also put 2K worth of service and repairs into the car to get it ready, from brakes and rotors all around all the way down to wiper blades. I'm in NH, and they even let me take the car to my mechanic for the once over before we finalized the sale. I financed the car through Michaud, and the finance manager, Bill Murphy, actually made the process enjoyable. He was available in a heartbeat to update me on the process as well as answering my questions and providing me with yet even more scraps of information. Bill is a xxxxxxpro. He's been in the business a long time so he knows how to make people comfortable right out of the chute. After a few minutes I felt like I was visiting an old friend. Love this guy. Also, I would be remiss if I didn't not mention Mr. Michaud, the owner. I wanted an extended warranty, but I was balking at the price. He stepped in and made me an offer I couldn't refuse. I never buy these things. But now I'm covered for the next five years or 100K miles at a better cost than I could have imagined. After one week with my car: I've never been a car guy. To me, as long as it got me from Point A to Point B with the least amount of hassle, it worked for me. But after driving this car, I understand how people love their cars. Every time I get into it I can't believe how awesome it is. I feel so blessed to have found this car and to have found it at a dealership like Michaud Mitsubishi. I never imagined the whole experience could have turned out as well, and enjoyable, as it did.

Great overall experience. Friendly staff. Ready to shop for a vehicle? Talk to George Kastrinakis. Very polite, knowledable.knowledgeable. respectable of time. Also, Bill Murphy (Finance) will have your best "interest".

Knowingly sold me a used car with a faulty A/C system in late Oct. of 2022.They masked the problem at the time of purchase,figuring I wouldn't be using the A/C until summer 2023(they were right!)-at which time I would have no recourse.Spent $1000+ to have it diagnosed and repaired.Reached out for reimbursement but to no avail.

Very enjoyable experience. Brian the salesperson went above and beyond without pressuring us to buy. I would definitely buy again from this dealership. Friendly atmosphere.

This was the first car purchase I have ever made. I had shopped around for awhile and researched multiple different brands and models. I visited one dealership prior to visiting Michaud mitsubishi and I was not very impressed. When I arrived at the dealership I was instantly greeted and walked over to a waiting area that had free coffee. I arrived 20min early, but George accommodated this and pulled the car around so I could inspect it while he finished up with other clients. He answered all my questions and helped explain the different features in the car. He also made the financing aspect very easy. He did not pressure me to put any money down and he did not add any hidden fees to the price. He was very transparent. I did not feel like I was pushed around. What pleasantly surprised me was that he did not disappear into the back to have a discussion about fiances without me present. Overall, I will recommend this dealership to all my friends.