Michaud Mitsubishi

Recently I was looking to buy my grandson his first car I was looking for a one owner economical and dependable used vehicle. I went online and found that Michaud Mitsubishi had a few vehicles that I might be interested in.I was immediately greeted by Paul Dube who asked me what I was looking for and introduced me to Chris Eramo .Within one hour I I had purchased exactly what I was looking for at a reasonable price and finalized the transaction with John Lebruzzo. Having been in the car business several years ago this was truly a relaxing and professional experience with no pressure only concern to get me into the vehicle that I needed. I recommend these three men very highly.

Have been in and out of there lately and Jeff has been great. He is very friendly and always smiling and willing to help get you in and out of there in a timely manner.

Michaud Mitsubishi was the second place I went to on my search for a new car. I walked in on a late Saturday morning with my two small boys (3 & 9 years old) and was approached by Brian, asking if I was there for services or sales. I told him "well I'm new to this and looking to buy a new used car" (this was my first time buying from a dealership) my car at the time was a 1998 Nissan Altima that I bought from a Private sale. I am having another baby so need something bigger to accommodate my family. He sits us down at his desk, immediately brings over markers and coloring books from my kids and offers us water. Right from the get-go he listened to my wants and what exactly I was looking for for a vehicle. I told him I was specifically looking for an SUV, one on the smaller side but big enough to fit three children, two of which would be in car seats in the back seat. We started to talk about budget and what I could afford for monthly payments, so he could narrow down a price range on something that I was looking for that I could realistically afford. He asked me more specifics of what I was looking for, I told him not leather, something with dark interior since there will be 3 small children in the car and any exterior color just preferably not white. Long story short I walked out of there or should I say, drove out of there three days later in my beautiful new 2014 Mitsubishi outlander sport with black cloth interior and a beautiful dark gray exterior. He was great with my kids on my first trip there offered them muffins and was impressed on how well behaved they were being. He told me he was leaving to go on vacation for the weekend the following morning but to still call him on his private number to get everything situated with the insurance transfer from the old car. He Took the time to go over the different features of the car and make sure I was comfortable in it before driving off. A few days prior to visiting Michaud I had gone to Carmax, told them exactly what I was looking for and felt like I was being pushed and persuaded into buying a car that was nothing what I was looking for. They were pushing me to buy a white sedan with tan interior. I left they are extremely stressed out and overwhelmed. I am very pleased and happy with my experience at Michaud Mitsubishi, happy with how I and my children were treated by the employees and very very happy with the car I received!

These were the third and fourth cars we bought from Kevin. The previous vehicles were great, served us well and the Michaud dealership served us even better. One of the cars we got was used and we purchased it for my son in California. Kevin and Brian (our salesman) knew this and appreciated that we needed something reliable. As usual, they came through. The other vehicle was new and my wife couldn't be happier. My next car will be purchased from Michaud's when the time comes and we will continue to refer people here as we have in the past. No pressure, great service, really a "feel good" experience. Also, our finance guy (sorry I can't remember your name) was awesome.

Had the first appointment of the day (8am). Welcomed by the service department, informed of the coffee area and sat in the waiting area. Every person that walked through said Hi! and asked if I needed anything. This is my first Mitsubishi and conversed with another customer that she has owned 3 Mitsubishi. Gave me a good feeling that I had made the correct choice!

Welcomed to service felt in friendly and professional manner. Helped with my questions. Wait time as promised. Sent on my way with actual you and a smile

Jeff took care of my concerns why Shawn put in synthetic oil when I had my oil and filter changed in Jan. 2016. The proper bulk oil was put in this time.

This is our 4th vehicle we have bought from Michaud Mitsubishi. You know what keeps us going back? The respect we have always received from Kevin and his sales and business staff. When we bought our first car 8 -9 years ago, our credit was not that great and I was unemployed. Kevin and his team treated us with such respect and sincere willingness to help. This trip back, my husband and I thankfully are both employed and our credit has improved immensely. Again, Kevin and his staff treated us with the utmost respect.. What struck me most when I drove off the lot in my beautiful brand new Outlander sport was that the folks at Mitsubishi treated us with respect EVERY time we went into the dealership regardless of our credit rating. It means so much to know that they really care about their customers.

I have been using Michaud Mitsubishi for years. And I have to say that I cannot find any complaints. Their service reps are informative, when I need to get things done in a rush they are accommodating. And they have not issues if I come back with further items. They just get it done..

I came in because of a recall issue. I met with Paul Dube who quickly took. my car into service. He was very polite and had a smile and he answered and questions I had. Thank you for a job well done.