Michaud Mitsubishi

Being a first time car buyer far from my home state, I was apprehensive about buying a car from a dealership. I was so happy when I found Zack at Michaud Mitsubishi. He was never pushy or rude, and answered all of my questions (there were a lot of them) and was perfectly pleasant. I got the runaround at the two other dealerships I visited during my search, and I ultimately returned to Michaud Mitsubishi because of Zack's informative, friendly approach, and I am now a proud Mitsubishi owner. I would recommend Michaud Mitsubishi for their prices, customer service, and straightforward approach.

***AMAZING...HONESTLY***IF YOUR DESPERATE FOR A VEHICLE, YOU MUST READ THIS... ... truly the best experience I've ever had buying a vehicle. Zach Michaud accomplished what no other the dealership could do. Right away I sensed that he felt obligated to help me. I just knew she was the type of guy who knows how to treat people and feels that feeling we all get when helping others in need. 5 OTHER DEALERARSHIPS told me oh don't worry, we will get you a new truck. After 3 days waiting, they come back and say well we couldn't put you in the truck, but we could put you in something different... and I said that's what put me in this position in the first place. The dealerships only cared about the deal and not the fact that I was a general contractor and talking me into a car would ruin my business...I needed a truck so I can earn a living and Zack made that possible. I just filed bankruptcy and I was in a car with a three-month-old car loan and negative equity an my credit score was under 600. I'll never forget how calmly he asked me some questions...and, i explained the situation as he was looked through his list of vehicles, and making notes. He said wait here I'll be right back. He pulled out with this beautiful 2014 Dodge Ram. I mean this truck was gorgeous and he said, you like this truck, and I said xxxx yeah I like this truck, but I'm not going to get excited because you can't get me in it...he said... well I think I can. And, once again I thought I was going through what I've been through five previous times. He said don't worry, i feel good about this and I really believe that we can get you approved for that truck. They gave me top dollar for my trade in to help minimize my losses with the negative equity from trading my original truck for the car... after only having it for 3 months. Being a general contractor, I was losing jobs because i was pulling up in a car with my tools in the trunk. Getting this truck not only saved my business but prevented future financial hardship in my life because now I have the vehicle that fits the job So, i thought I was going to wait another agonising three days just to hear them say... well we can't get you in the truck... so he called the next day around 12 o'clock and said, how did you sleep last night?, and I said, terrible, because I really want the truck and I know you can't get me approved. He said, well that's going to make what I have to say all the more worth it we got you approved come and get your truck. I was so happy and I just cannot believe that he pulled this off all the odds WERE stacked against me but I knew he cared enough to personally get involved and that's what made the difference with my experience at MICHAUD MITSUBISHI. Trust me they have tons of cars different makes and models to chose from. And, all the people that work there are extremely nice. thank you Zach and all the people at MICHAUD MITSUBISHI...FOREVER GRATEFUL.

We arrived at Michaud Mitsubishi on an afternoon in April and were helped by Dave Moretti. He was excellent from start to finish and made us comfortable throughout the process. He was attentive without being overbearing and knowledgeable. After purchasing this car we were unexpectedly in the market for another car and we went right back to Dave and he was once again top notch.

I was told TWICE that if I decided not to purchase the vehicle, I would get my deposit returned with NO problem. But when I asked for my deposit back after two days, I am now being told I have to wait for my check to clear and then I have to give them a copy of the front and back of the check and THEN they will send me a refund. I was told by both the sales person and the manager that their reputation means everything, so there would be no hassle with the deposit being returned. Ha! What a joke. Nothing but a hassle. Very dishonest. Very sneaky. Very underhanded. I put a stop payment on the check today, and I will never buy a car from them.

This is our 5th vehicle from Michaud Mitsubishi, we wouldn't even consider going anywhere else. The level of professionalism is to be commended, from our salesman Zack Michaud to Rick in the credit department and everyone else we have worked with in the past. Thank you!

My husband and I drove a long way from home to Michaud Mitsubishi for a good deal we found online. We bought a 2013 Nissan Sentra with low miles. Sales person who helped us was Dave Moretti and he couldn't have been more nice. It was a pleasure dealing with him he said Thank You more times than I can count and made it an overall good experience. I would definitely recommend Dave Moretti at Michaud Mitsubishi.

I would like to thank Jim Murphy and Stephanie from the credit department for all the work they did in helping me get approved for the Chevy Sonic I bought. Jim was very professional and pleasant to deal with. We had a good time talking together. Stephanie was also very helpful in explaining the credit and loan process and warranty information. Thank you again for all your help. Thanks Dawn O

Sales person was very helpful and informative. He didn't push anything on me. He answered all of my questions and really seemed to care.

I have always been very skeptical about dealerships some are very cold n your just another number to them ( which is 99% of the time) however the entire team at Michaud Mitsubishi got involved and went above n beyond assisting me when others simply turned their backs or simply didn't care or had no time to go that extra mile. I am forever grateful for the finance team (especially Rick Roberts thank you!) making sure they got what was best for me and affordable . They truly deliver as promised. To my sales rep Cary Gould thank you for your patience lol. Your customer service skills ... Excellent. Explaining every little detail of the questions we had patiently and always with a genuine smile. To Mr. Michaud himself thank you for speaking to us and for my rose ??. Finance team you guys rock !

I've never bought a new car before and it was made easy. My dealers we knowledgeable and friendly. And made everything clear and understandable so I can get they most of my new car. If anyone I know is looking to buy a car I'll definitely send them that way. Thanks again!