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Michaud Mitsubishi

(1,039 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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Great

The whole experience was great start to finish, the professionalism of the staff makes you feel like you have known them instead of just meeting them. The dealership is spotless. They don't apply pressure, they let you make up your mind. I look forward to doing business with Michaud Mitsubishi again. If something is a miss they get it straight right away, Oh almost forgot I love my Mitsubishi. A special thanks to Kelly for hanging in there and Zack Michaud for completing the sale as the staff will work for there customers from looking at the auto to Finance, Thanks to all, John Koney

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Cary Gould Salesman Review

I would very much recommend this dealership and salesman Cary Goud, he was patient and very helpful in helping me with my vehicle choice. I am very honored to be the first sale of his career. If I know if anyone interested in buying a new vehicle I will be recommending him and this dealership. I am 100 percent satisfied with my vehicle and this salesman. Thank you, Jaren Sawyer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Family owned, professional, dealership

I recently bought a 2013 Nissan Rogue SV with the assistance of Zack M. this past week. I just wanted to take the time to thank you for your help and professionalism in helping me find the perfect vehicle. I know I had several questions that came up at odd times during the sale and you answered all of them to the best of your ability, and if you did not know the answer, you found someone right away to help me. I also wanted to thank you for helping me with the dead battery issue in the key fob. It speaks to the care and attitude of your family's business that you continued to assist me even after the purchase was completed. So again thank you very much to you and to everyone at Michaud Mitsubishi for helping me get the best vehicle for my situation. My brother and sister-in-law recommended Michaud Mitsubishi to me, and I will be sure to pass the word along to my friends and family who will be looking to make future car purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very Friendly

The team at Michaud Mitsubishi really helped me buy the car I wanted a 2014 Chrysler 300. They have a large selection from new to used vehicles and they stand by them. My Salesman Chris is a great guy, told me if I ever need anything with my new car to give a call. Very happy with my purchase and I love my new ride. Great meeting Kevin Michaud, the owner, and the rest of the staff, all very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience!

The team at Michaud Mitsubishi did a great job helping me find a vehicle to suit my needs. Special thanks to Bill Vickers for all his help! - Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Simple and Quick Car Buying

Dave made the whole experience so simple and quick for us. We never expected it to be so easy to buy a car. It was stress free, the whole experience. Dave made exactly what we needed and wanted happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasantly Surprised

Buying a car is nerve-racking enough, and with my credit not being the best I didn't think I'd be able to. I looked on line to find what I was interested in, talked with Emily on the phone (very nice), and made an appointment. When I got there I met with Louis and told him the things I was looking for. He worked with me and was great. Steph in finance was sooo great, I really felt like she was pushing to get me the best rate. There was just no pressure, no rush, I test-drove and purchased a car! That anxiety of being pounced on when you walk in to a dealer doesn't exist here. The dealership is a bit of a ride for me, but well worth it. I'll be back, and I'll refer everyone I know there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Customer service at it's best!

Who can make a car buying experience stress free and a pleasure? David Moretti and the team at Michaud Mitsubishi! I've not been able to say that I've had a pressure free experience while buying a vehicle in the past but I did with Dave. From the moment we stepped out of our car we were greeted and treated with respect. During our conversation about the vehicle I came to test drive and the paperwork being processed to purchase the car, the owner came to introduce himself and was very personable. Dave was warm and friendly and very understanding, I couldn't have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Service Department

People often say to avoid the service department of dealerships as they can be overpriced and can recommend work your car doesn't need. The guys at the device department at Michaud aren't like that. They're smart, honest, and competitively priced. I've been really happy with every aspect of their work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A Fine Place To Visit

I wanted to find a dealership where I could visit, roam around and not be pressured into buying a car. I already knew I wanted to look at the Mitsubishi line of cars and the ads that the Michaud group had on the web seemed very interesting. I first called and spoke with Steve Gill who was very nice and very informative. After he answered a few questions he then invited me to come in and look around which my wife and I did. Well in the end, we found the car we wanted at a price that I thought was fair and we bought it. I wouldn't hesitate to come back here for another vehicle and since I have 5 daughters I just my be back before you know it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.