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Michaud Mitsubishi

(1,039 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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Stress-free, quick, and easy!

It was a very relaxing and enjoyable environment, They made buying a car fun and easy and left me speechless when comparing the experience here to other car dealerships. I would recommend coming here and would also recommend to see Dave Moretti for you future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great experience!Tom was awesome!

This was just a great and easy experience, Tom was really helpful, he was easy to talk to and there was never any pressure. I would really recommend this dealership and especially Tom Colpitts .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience to date.

From the second we walked in the door to the moment we left it was a pleasurable smooth and hassle free experience. Our salesman Tom was exceptional and made the experience the best we've had yet. We purchased a lot of cars from a lot of other dealerships but this one was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

There's no need to go to another dealership

From the minute I stepped into the dealership to the time I drove away in my 2014 Ford Escape, Chris was professional and wonderful to deal with. I would highly recommend the Michaud team to anyone looking to purchase an automobile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great selection and service

Recently visited Michaud Mitsubishi with our son in search of a used car for him. Although I had no true input in his buying decision, it's his money, I was there for moral support. He is a young adult and was treated with utmost respect by the employees we encountered which is not always the case with young people. The showroom was fairly busy so we were actually helped by the used car buyer, Wayne Hathaway. I say buyer as he does not normally sell cars, apparently he normally buys used cars for the dealership. He had great knowledge of what was available so he was helpful and patient while we were looking. We took a test drive in a car he fell in love with. He was sold, we were sold. Wayne walked him through his financing options and we both left the dealership feeling as though he had been given a great deal. We would highly recommend this dealership. The bonus treat was the Halloween candy we were given! Love candy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent used car dealership

Chris in the sales department made my car buying experience flow seamlessly. I highly recommend this dealership and will keep them in mind for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

GREATEST DEALERSHIP!

I don't usually do ratings but I give this place all stars. They were very friendly, helped me with finding/financing my first car within my budget. Great environment, great people. I can't even say thank you enough for my first vehicle purchase. They did all they can & got me through everything. Everything went smooth & greater than expected. Easy peasy. I love my new car!!!!!! I would recommend this place to everyone looking for a great experience & great cars. I'll be purchasing another one soon in the near future with my fiancé. Very much appreciated. DEFINITELY Ask for TOM! & Rick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy and fair, an excellent experience

It was finally time to replace our old beater. This dealer had a great selection of cars (including many new ones with stick-shifts, which is why I went there in the first place) and very fair & mellow salespeople who do not try to hard-sell you. Dave, my sales rep, took the time to understand what I wanted in a car and found me the exact car I wanted, with all the features I needed and none I didn't. Even better, when I blanched at paying a new-car price that was out of my range, he found me a very lightly-used example of the same model that saved me literally thousands. When a minor issue cropped up after taking the car home, Dave was very responsive and had the guys in the service department rectify the issue quickly. All in all, an excellent experience and I would recommend Dave and Michaud Mitsubishi to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

I'm 83 years old and I walked onto the lot looking for a new car. One of the salesmen Chris Eramo approached me to xxxxx my needs and we ended up talking for over an hour. There was no pressure during the course of the sale. He accommodated my every need. My visit resulted in the purchase of a 2014 Nissan Sentra - exactly the type of vehicle that I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Service

Very friendly and helpful. Answered any questions we had and made the purchase very easy. Cleaned the car we purchased. All the sales people were nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.