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Michaud Mitsubishi

(1,039 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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First time car buyer I feel as a VIP

Since my first step at this dealer I have been treated as a VIP, they were very patience with me showing me all my option about the car I wanted, I will definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good First Car Buying Experience

At a glance, Michaud Mitsubishi looks pretty organized and well-maintained. From the selection of cars outside to the setup they have inside, this dealership presented itself really well. I was greeted almost immediately by Dave Moretti who helped me sift through a few cars with the specs I was looking for before we stopped at a used Dodge Dart that screamed "I had to have it." But Dave ran my girlfriend and myself through the process of checking out the car and inspecting its history, letting us know anything major about the car, and overall aimed at getting me into the car as easily as possible. The financial department also did a heck of a job helping to make sure I would get the car, and did not push anything on me at all. Overall it was a comfortable experience purchasing my first car, and I would absolutely recommend Michaud Mitsubishi to anyone else looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service!

My husband and I were looking to replace our minivan, and at one point we stopped at Michaud Mitsubishi just to look around and browse. Zack showed us around and eventually we found a great 2014 Dodge Grand Caravan that we ended up buying. We walked in with the mindset that we were only going to look around and compare prices on vehicles that we liked, but we never would've guessed that we were going to drive away with a brand new minivan, but due to the outstanding service and attention at this dealership, we did! Part of our decision was influenced by the accommodations made to us by Zack regarding the options to buy it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great place to get a new car!

I contacted the dealer via the internet and dealt with Emily who gave me lot's of good clear info about the car I was interested in. We made an appointment and I went to the dealership where I was introduced to Jim Murphy. Jim was able to secure the vehicle I wanted and a good financing package all within about an hour. No games just straightforward negotiation and a deal was struck. I am now enjoying my very nice new, shiny and dependable car. If you are in the market for a vehicle, I highly recommend you contact Michaud and give them the chance to impress you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

great experience. Thank you!

Got the car I wanted for a good price and drove it home the same day. Thank you! They also filled the tank at my request.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasant Experience, Good Result

Upon arrival was greeted by Chris who asked what I had in mind and then showed me several cars that fit the bill. I ended up trying / buying one of them which I am still happy with after driving it for a week. Dealing with Chris was a nice experience, he was helpful, friendly and easy to work with. Based on my own experience I would recommend this dealer / salesman to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience and Honest

I was already nervous about purchasing a car. We walked in and had the opportunity to work with David Moretti. He was a great salesman. He was up front, honest, and not pushy at all! He worked with me and provided me with the car that best fit my needs. He didn't try to sell me a car that I didn't want. He was great at following up with me both before and after the sale. I highly recommend Mischaud Mitsubishi and David Moretti for your car purchasing needs. It was a great experience and well worth the time! Thank you David and your team for the great experience you provided us. I look forward to working with you again in the future! -Alisha H.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

Everyone at the dealer was very friendly and helpful. Dave was very helpful and had a lot of patience explaining the process. I would definitely return to this dealer and recommended it to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

knowledge and professional

Went shopping for a new used car. Met with the salesperson chris eramo who was very pleasant and expedient. The process was great and much more pleasant than what i usually expect from a dealer.i recommend chris and the entire team 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quick easy and stress free :)

Great Place Excellent Service and Chris went above and beyond. Loved the experience Went in thinking their would be no way they could help me and came out with a good safe reliable vehicle and a good price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.