Reviews
Great Experience
After being rejected from other dealers I went here. My credit was a challenge.They got me approved,They worked with me regarding a down payment and made the process painless. I took my car home in just a few days. They never lost patients with my repeat phone calls and questions. And always followed through with what they said they would.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service and quality people
My experience was a very positive one and Dave was very helpful and personable. I was fearful of the prices but gee made it a positive experience. I would defiantly go back
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
great easy process for purchasing a new vehicle
Overall an easy great experience in purchasing a new vehicle the owner Mr Michaud was very friendly and the car salesmen Steve Gill was very knowledgeable and had excellent customer service made it all an easy transaction from trading in my old car to get a new one. Definitely recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Experience
Dave Moretti was wonderful to work with and made the process go very smoothly. He was always available for questions, etc. after the purchase. He recommended a vehicle that suited our wants/needs/budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
very personal service, not a "factory store
Worked with me on the purchase of a 2016 Mitsubishi Outlander. Thorough review of features upon pick-up of new vehicle. Salesperson very personal, honest and forthcoming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Expats have their chance here
I am new to the country and as any expatriate employee knows it is extremely difficult to buy a car since you have no credit score established yet, even when your income meets the finance institutions criteria. I am living in New Hampshire, but Michaud Mitsubishi (Denver, MA) was the only car dealer willing to help me out. Their team was very respectful and helpful starting by Kelly who helped me out by phone, then Joe LaFratta who was very kind and immediately took us to the test drives, so we could decide what model to buy. And last but not least, Stephanie, who is the one in charge of finance affairs, she was very helpful and managed to get us the finance for our brand new Outlander Sport. This is certainly the place that I will be coming back in the future to exchange my car by a new one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership Experience
Had a good experience Friendly staff. I have previously purchased a mitsuibishi and liked the quality of my old vehicle. Good service at this dealership n
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
Had a great experience from beginning to end. They understood my budget and gave me a good deal. Chris Eramo provided very good customer service and hospitality. I would recommend this dealership to any one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my car there and had great experience.
I bought a car there 8 years ago and found everyone there very helpful and very professional. I went back there to buy my new car and found the same excellent service and experience. I would highly recommend them to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
My car salesman, Tom, was a delight to work with. Not only did he give me a little piece of history on our test drive about the town of Danvers but he was so accommodating when it came to anything I needed in terms of the 2012 Rav 4 I purchased from there. He gave me his personal number in case I had any problems with the vehicle that way I could call or text him and he always gave an immediate response. He made car shopping a pleasurable experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car