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Michaud Mitsubishi

(1,039 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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Great experience

My whole experience was great from the car I was looking for from the test drive to getting the necessary financing and getting a good deal on my trade. I was treated well from beginning to end. I would highly recommend this auto dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great deal on a used car!

Found the car I was looking for on CarGuru. Knew it was a great deal from their rating. David was my saleman, we test drove it, he answered my questions and/or found the answers, as they have a large selection of used cars. He took care of a minor parts issue, got the the registered, etc, all in the time frame that he promised. He introduced me to the Sales Mgr, there was none of the silly stuff that I dread when purchasing a car! Later, Dave introduced me to the owner, who was present, and very available to answer any questions. Michaud definitely has a family vibe to it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

attentive & conscientious, resourceful

Dave went out of his way to find a solution that would work... beyond what I expected... he patiently work with me and I ended up with exactly what I wanted for a really good price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

David did a great job of presenting the car, and shepherding the sales process in a efficient manner. There was a minor repair needed and he followed up to make sure it was done in a timely manner. Great experience overall and I will recommend Mitsubishi and David to others when they are in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful Experience

I recently worked with Jim when purchasing my new 2015 Outlander Sport. Jim, and the entire team there, were great! No feelings of being pressured. Although I went in knowing what I wanted and having done my research, Jim reviewed all the details with me about the vehicle. He made sure I knew how every part and feature worked before I drove off. I also felt like that I was a part of the process and was able to see what was happening, instead of staff shuffling back and forth only asking the buyer to sign paperwork in a hurry. Even when I returned to pick up my registration and inspection sticker they were welcoming. Jim also made sure I knew where their service area was, where to park, and introduced me to their staff. Much thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesomeness

Dave did great! Super happy with the service!! Thanks! I felt like Dave was very thorough. Got me just what I wanted! He is a terrific sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience

I knew shopping for a car isn't easy, but once I walked into Michaud Mitsubishi Brian made the process a breeze. He was really friendly and helpful at helping me with the paper processing. He had a great sense of humor and was easy to talk to. Thank you Brian for making my first car buying experience great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly staff and salesman

I was initially looking for a used car but found that the pricing was affordable enough for me to purchase a new vehicle. The dealership worked with me to find the right bank for financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent !

Great customer service! No surprises everyone is professional and personable . Our sales Rep Brian was great very friendly easy to talk too ! This is our 2nd time buying a car from here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

AWESOME experience FOR A CHANGE!

I test drove a couple different cars - and then discovered our 2013 Outlander. Steve was with us from start to finish; and he made everything so enjoyable. He answered all of our questions, and addressed our concerns. Michaud Mitsubishi, and Steve, and Stephanie, were, and are simply awesome! Thank you, Steve and Stephanie, for everything. I know we'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.