Reviews
Nissan Leaf purchase with Dave
Friendly, helped me find a great deal, David Moretti was on top of everything - even came in on his day off to check that things were going OK. I would highly recommend him. Kelly was also helpful and friendly. We had a 1:45 appointment with the bookkeeper - or finance person that we signed papers with. We had to wait almost an hour to see her. She talked me into getting the warrantee when I usually never get them. Robert Mason
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional experiece!
From start to finish, our experience with Michaud Mitsubishi was exceptional. Brian and Wayne gave us thoughtful advice on the purchase of a used car for our daughter. They were patient and informative as we made our decision. In the end, the Outlander Sport we chose was perfect for all of us. We applaud everyone at Michaud and thank you for helping us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience in 20years.
It took less then 1 hour from start to finish. Anticipated almost all my questions and had the answers I wanted to hear. Courtesy, service, friendliness and knowledge was outstanding. This included everyone in the dealership from owner, sales and service dept. All car dealers say they want you to feel like family but I have to admit this dealership went way above to accomplish that feeling. I felt they were there to help solve my problem of buying a new car with absolutely know pressure.This may sound corny but it was actually fun.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Experience
I had a very pleasant and easy experience buying a car here. Sales people were extremely personable. I was greeted immediately and I told them what cars I had seen on Cars.com that I was interested in. They pulled the cars up and offered me a test drive on the one I was interested in. Showed us the Car-fax without even having to ask. I loved the car and Joe wrapped up the sale for us. There were a few things we wanted fixed on the car before I took it home and they had no problem meeting our request. I brought my cashiers check a few days later and insurance, registration and the repairs were all taken care of. It seemed almost too easy! I will definitely recommend Michaud Mitsubishi to my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazed
I brought in my son, who is just building credit. Zach and I communicated ahead of time on the needs he had. He set us up with Louis. I was a little skeptical, because this is a family owed business, so I wasn't convinced they could get him financing. They did. They helped us find a car that would work....and a nice one......crunched numbers, and came up with something that would work for all of us. He drove away in his new vehicle. They even threw in a rose for me!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recommend to everyone!
I can honestly say that I would recommend Michaud Mitsubishi and their sales consultant Joe Lafratta to anyone and everyone.. Including my own family because that is what I've already done. I was so satisfied with my own experience that I brought my uncle and cousin in when they were looking for her first car. They're experience went just as well as mine and I couldn't be happier for choosing to bring them in to see Joe Lafratta the second they brought up looking for a used car. Job well done as always Joe!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience
From the minute I walked in until I left an hour later with my new car the whole experience was great. Joe LaFratta was my salesman and he got me exactly what I was looking for. He did not high pressure me just asked all kinds of questions to make sure he understood what I wanted and could afford. I left there with the idea that I will tell everyone of my friends to go there. I would not go anyplace else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Couldn't have asked for a better experience!
This is my second car from Michaud Mitsubishi and by far, the best experience I've had with a dealership. Brian has been nothing short of amazing in helping me find the exact car I wanted, in the color I wanted. He is knowledgeable, thoughtful and answered any questions I had, whenever I had them. He made the experience enjoyable and fun, which let's face it, sometimes never is when trying to buy a car. I would recommend Brian to anyone looking for a new car - best car buying experience on the north shore!!! Thanks Brian - I couldn't be happier with my new car!! I will also say that the finance team at Michaud is just as amazing. Stephanie - thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great 1st experience
My daughter and I came in and purchased a vehicle. My daughter was surprised on how easy the process was and that we weren't there for hours upon hours like some dealerships. The best was Brian was able to get her into something affordable being a first time car owner! She loves her Mitsubishi Outlander Sport! Thank you Brian for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
From the test drive to the financing everyone was fantastic!! Best car buying experience I've ever had!! We will definitely be back for our next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car