Michaud Mitsubishi

Its pretty rare when I actually enjoy buying a new car, but in this case, I really did. The dealership is open, honest and friendly, and Zac was a pleasure to work with. My car was ready when promised, and the whole transaction could not have gone any smoother. I would most definitely recommend this place to my friends, and we already have.

Had a great experience buying a new Mitsubishi from Michaud Mitsubishi. My sales associate, Zac Currier, was very honest and upfront about everything throughout the process. They did not try to hide any extra margin in the value of my trade-in, the APR rate, dealer fees, etc. They did not place any pressure on me to move on buying the car, and were open about their process and numbers at every stage. They gave me a fair price on my trade-in without pulling any tricks or needing me to push them. Shortly after driving off the lot in the new car, my Tire Pressure Monitor needed servicing. I came back a few days later, and they fixed it with no problems. The dealership owner was around both days that I was there - for the purchase and service - and made a point of introducing himself and making sure that I was all set on everything. Zac took my car to get inspected for me and filled my tank. I even received a follow-up call after the Tire Pressure Monitor servicing a few days later to make sure that everything was all right. Great dealership to work with, and very friendly and outgoing staff.

My wife and I went out looking for a new car and every place we walked into it was the same old story , the sales people say one thing on the phone and when we get there it's pretty much a scam. However when we walked into Mr. Michaud's (sorry Kevin) store it was totally different. I met him, his son, he asked me what I was looking for in a car and within 3 minutes he turned and told the staff "lets get it done". In less then 12 hours he called me back and said his sales manager Paul will be calling us to finalize the details and come pick up your new car. I highly challenge anyone to find a better family owned car dealership then Kevin's. It can't be done!! As he said " I like to break bread with you when you walk into my store and then worry about selling you a vehicle " Erin and Paul C

After a very bad car buying experience several years ago and some aggravating salesmen while doing some recent car shopping, I was not looking forward to making this purchase but as soon as I walked in to Michaud that all changed! Everyone was pleasant and friendly. There was no pressure, no gimmicks, no wheeler-dealers. I got exactly what I wanted for a great price, no compromises! I highly recommend Michaud. Tom Colpitts is very down to earth and so helpful. He was very responsive to all my questions and was very thorough in going over all the car's features. If you are looking for a car go see Tom :)

I had a very complicated situation with my car; not being in my name, trading in, bad credit ect. Joe LaFratta was patient, helped me along the whole way and promised we could do something, as he did. It was a few months process but I am 100% satisfied with my car, and purchase price. Very good crew over there, every time I was in all the salesmen asked me if I was all set/needed something. Two thumbs up to everyone over there!

Wow! I just Don't know ware to start!! As I walk into the salesroom a was ask immediately if I could be help. The sales rep started a simple talk about what choice of vehicle did I had in mine, and even though I was really interested in appraising my Car. I was not ready to buy anything just yet, because I wanted to make sure I was getting the right Value for my 2006 BMW x5. that I was looking to trade in. I think I was headed for the worse when it came to my car. My BMW x5 needed some work and I just didn't have the time for it. Here come the Owner of the Dealership with a very delighted warm welcome, he introduce him self and took my vehicle for a test drive, and of course I when for the drive, we had a small chat of miscellaneous back and forth, it almost seam like and interview. when we got back to the dealership he wanted for me to make my pick! to my surprise after I make my choice, I found out the it was a little over my expense to Jump with excitement. And just about wen I was about to turn down the offer, he turned around and gave me a deal that I know I will never get any were else. I have bought two new vehicle in the pass and never have been treated better then the way the people from the Danvers Mitsubishi Dealership, especially coming form the owner him self, I am very satisfied and please to let everyone know that the sales rep at the Mitsubishi dealer and Owner at Danvers, MA are one of a kind. Absolutely excellent customer service and the way they handle there customers. Love there strategy. I'am glad I came for an appraisal and left with a Beautiful 2014 Outlander Sport SE. Thank You, Sincerely... Jose R.

When I was looking for a new car with 0% interest rate and I found Michaud Mitsubishi company online and they offered 0% APR on new cars and I went to them and I met Joe Lafratta a salesman and he show me different kinds of cars and he was knowledgeable about the cars and he helped me to test drive some cars and he was very friendly and he helped me to find a car that fit for me.... It was really nice experience for me.

I gave this dealership the highest amount of ratings because it was the best car buying experience I've had. The atmosphere was very friendly and welcoming. After having a bad experience at other dealerships this was a breath of fresh air. We had the pleasure of working with Joe LaFratta and he was excellent. He was very friendly, and attentive and not pushy like you may encounter at other dealerships. I give Michaud Mitsubishi two thumbs up!!!

Awesome dealership- very sophisticated business people- great cars/suvs, dealer on site most days, friendly staff, great location.................great ads in malls and surrounding billboards.

My experience with Joe and the rest of his team was great! He was very friendly and courteous. He never tried to force me into a car I wasn't interested in just to sell like most dealers tried to do. He made sure to listen to what my interests and needs were in a car, and did his best to help me accomplish my goals. The owner of the company is also extremely friendly, and to have him go out of his way to make sure and personally say hello and thank you, shows a lot. Thank you also to Zack for working so hard on my loan! Great job!