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Michaud Mitsubishi

(1,039 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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Excellent dealership with knowledgable sales reps and...

Excellent dealership with knowledgable sales reps and great ownership. No hassle and purchased exactly what I was looking for. My daughter and I both purchased vehicles in the same week. Highly recommended for a great car,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My husband and I were very impressed with the friendly...

My husband and I were very impressed with the friendly family atmosphere. We were greeted by Paul Jodoin and Kevin Michaud, becuase Zac Currier was busy. They made a hard to do deal work and their hard work is appreciated and paid off. Yesterday, I drove away with my 2014 Mitsubishi Outlander Sport. Zac spent the time to make sure I understood the car before I left. Thank you to All of you that helped us. We will be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a Mitsubishi Outlander Sport for my wife. We...

Purchased a Mitsubishi Outlander Sport for my wife. We were pleased by the friendly and professional atmosphere at this dealership. Zac was professional and not pushy or aggressive in any way. They were willing to negotiate the price and we made a deal. Very satisfied by the whole process and by the vehicle of course.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have received top customer service from Michaud...

I have received top customer service from Michaud Mitsubishi. They have a large selection of cars especially the one I was looking for, the Outlander Sport. The help I got was outstanding and these salesmen are truly experienced and know what they are talking about. They are very efficient in getting back to your phone calls and finalizing the sale. They make it easy for the customer, even for a new owner like myself. They are not the dealership that likes to make every penny off you, and you will walk out knowing you got a great deal. Kevin Michaud (owner) and Paul Dube (manager) are heavily involved in choosing the right car for you within your budget. Brian Philo is the perfect guy for financing your car while getting the best interest rate possible. I was really impressed with their knowledge and how friendly they can be when sometimes that is not the case. Kevin is the perfect owner for the job. He is well organized and will go the extra mile to know you and make a personal connection. I cannot see myself going to another dealer in the future. I highly recommend this dealership, you will not regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I found Michaud Mitsubishi online via truecar.com. I was...

I found Michaud Mitsubishi online via truecar.com. I was looking for a VW Jetta wagon slightly used. Right from the start, Terrin McCutcheon responded quickly and politely. I was just beginning my search. I have a credit issue with which they were not only understanding and not judgmental, but Brian Philo worked on my behalf to get me financed without a co-signor. It took me about a month to make a decision. Terrin, Zach Michaud and Brian politely persevered and made the transaction so seamless and easy I was astonished. They even helped me arrange my insurance and took care of all the RMV tasks. They found me cheaper insurance than I had on my own. This dealership is an hour or more from my home; and I would not only go there again, but have already recommended them to my friends I like the fact that they take very seriously the fact that they are a family-owned dealership who cares about their service and their service was amazing. I am 61 years old and have purchased many cars in my lifetime. These people ARE stand outs. Thanks Michaud Mitsubishi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Why I have given the rating I have was it has great...

Why I have given the rating I have was it has great family feel of the place. The sales men and finance guys were great will always go there to buy my cars best place by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchasing a new vehicle can be stressful for anyone,...

Purchasing a new vehicle can be stressful for anyone, especially when it is your first encounter with process. This was my case, as I was in the market for a relatively new used vehicle. I had limited interested in purchasing a Mitsubushi, so I searched over ten other dealerships finding limited success. After seeing one of their commercials I decided to see what this "Feel Good Dealership" was all about. Beginning the moment I entered their dealership I was astonished with the kindness and generosity Michaud Mitsubushi bestowed on me. I visited several times, test driving multiple cars before deciding on a beautiful Mazda 6. The variety of inventory for new and used vehicles matched with great prices provides a vehicle for anyone. The salesmen were all extremely knowledgeable and easy to converse with. Kevin Michaud, the owner of the dealership, and Brian Philo, Finance Manager worked to ensure I had the lowest price on the vehicle, a great financing plan, and after careful review of all contracts did not try to include any unnecessary or unethical costs. If you are in the market for a new or used car, I think you would hard pressed to find a dealership with such low prices and unmatched customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I highly recommend Michaud Mitsubishi. Ive had problems...

I highly recommend Michaud Mitsubishi. Ive had problems in the past getting car loans, bad credit etc. This dealership worked together to get me the brand new 2014 car I always wanted. They went above and beyond my expectations to get me approved, lower payments than I expected and more. They were amazing! I drove in with a damaged 2003 toyota and drove out an hour later with a 2014 Mitsubishi outlander sport! It was amazing. I will never go anywhere else, if they can help me they can help anyone! It was the most stress free, easy experience ive ever had. Staff was so friendly and helpful, I encourage anyone looking for a car to check them out, you will definitely be very happy! Thank you to everyone there that helped me, I really appreciate it! Michaud Mitsubishi BEST dealership around!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We purchased a used Outlander with Tom Colpitts. We...

We purchased a used Outlander with Tom Colpitts. We appreciated his friendly, no-pressure approach to working with us and his kind demeanor. He was knowledgable and helpful throughout the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I went in with my parents to try to figure out what my...

I went in with my parents to try to figure out what my options were in leasing a car. My sister already has a Lancer and loves it. I needed something that was AWD and reliable for my commute to school (in Boston) and for my job. I needed a good price because I am a student and currently only working part time. The staff was very nice and helpful and worked with my family in giving us a great deal. I am sad my old car is gone, because we have had some good times, but absolutely love my new white shiny Lancer. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.