Michaud Mitsubishi

I worked with Tom Colpitts a few weeks ago when i purchased my Ford Fiesta. Tom was friendly and very helpful. Once the sale was complete, Tom could have thanked me and sent me on my way. Instead he sat in the car with me, helping me to set up the phone for the voice activation system which would have taken me a while to figure out. Plus, the car was a Ford, not a Mitsubishi so he wasn't as familiar with it. Still he took the time to get me set up.Also, I left a few items in my old car that I had traded in, and he made sure that I got everything back.If your looking for a car, visit Tom. Julie G Lynn MA

I purchased my car from Walter Vogel and it was a pleasure. I knew what I wanted and what I could afford. Walter help make it happen. Looking for a car is not something I enjoy doing and Walter made it painless. Thank you.

My experience was extremely pleasant and professional right from the start. I think the owner of the company coming over to introduce himself was a great approach. They were extremely accommodating and listen to what I was looking for. Never pushed or pressured me into purchasing anything. I gave quality of work a good was because everything was not in 100% when I left the dealership. When leaving the day I purchased it, a bulb was out and I have found that the compartment between the sheets is lose and does not lock, but other than that the whole experience was painless. I would recommend and even purchase from them again.

Tom is super friendly and helpful. He made the car buying experience very enjoyable. He answered all of my questions quickly and accurately. In fact, the entire staff right up to the owner were very helpful and accessible throughout the process. If you go for a test drive with Tom, be sure to ask for the special "Salem Witch Tour" since you will be in the area!

Had very positive experience getting my new car. Tom was very knowlegable and friendly, he answered all my questions and made me feel very comfortable with him. My girlfriend bought her car here last Oct and I was very pleased with the dealership so i decided to give them a crack with my new car. I would highly recommend Michaud Mitsubishi, and I cant speak highly enough about Tom and also Kevin, the owner. He took time out of his day to come over to greet me and also made me feel welcome.They were great and made my decision very easily going forward I will always be buying my cars and recommending to my family and friends Brian in finance was also great Very positive experience Matty D Peabody

To describe Tom Colpitts in a nutshell I would simply say he is a genuinely nice guy who works really hard to accommodate his customers in finding the perfect vehicle. That said, after visiting just about every car dealership on the North Shore in the last six months searching for a new car, Tom is the only one who actually respected my budget and went out of his way to match me with a vehicle in my price range. A little about me, As a loyal Jeep customer for the last 14 years I had to make the the hard decision to ditch the gas guzzling JGC to find a more economical alternative. After dealing with condescending sales reps at other dealerships who were trying to sell me alternatives well out of my price range with absolutely no regard for my budget of for that matter my feelings. I seriously was at my wits end. I was driving down 114 last weekend and saw the Michaud sign and with a heavy sigh decided to give this a shot seeing I was seriously running out of options and really needed a new car. I walked in ready for the assault of the salespeople coming at me with phony grins and was pleasantly surprised to be greeted by a staff that was very relaxed and genuine. Like walking into someones house. I met Tom and he also was kind and non aggressive. It took me a minute to wrap my brain around the fact that he wasn't sizing me up to see how much money he could get from me. After asking me the basics we went for a spin in a new car and he could see immediately that this car was no match for my personality. I was ready to grab my keys and leave disappointed when he asked me to sit down and would actually, get ready for this...do some work... to see if he could find me something I would be happy with ( in my price range) I was reluctant. After searching through his computer he found a low mileage used vehicle that was more to what I was used to. I never thought of driving a Mitsubishi but I took the Outlander SE for a spin and was really impressed with the size and handling in comparison to my beloved old Jeep. It also had some amazing safety features that I have not yet seen in any JEEP. Alas it was a fraction more then I wanted to spend but again Tom went above and beyond to make the numbers work and get me the financing I needed to make this happen. I have had this car for a few days and Tom is still more then accommodating to help me answer questions about my new vehicle and I feel confidant if their are any issues, Tom and Michaud Mitsubishi will stand behind their promise of on going customer service. At the end of the day, I LOVE my new Mitsubishi and am very happy with the entire team at Michaud Mitisubishi.

Thank you so much to everyone at Michaud Mitsubishi for making it the best car shopping experience ever!!! Kevin Michaud-president of company, Tom Copitts-sales, and Brian Philo-finance all went above and beyond to help me find the most rated #1 safest car for my son. My mom has been a long time customer and I will too. I have never liked shopping for cars until I went here I felt like part of the family! My first visit here they had just ordered pizza in for all the employees all of us were offered pizza, drinks, ect. It felt like I was going to my friends house. There was no STRESS! Tom Copitts was very accommodating to make sure my son got into an very safe Mitsubishi. The owner Kevin spent time talking with us about what was important for me to have my son in and showed such excitement. I have had a few bumps in the road financially in the past and was worried in that aspect as to getting financing. Brian Philo worked so hard to get me the best financing there is along with Kevin Michaud. I really could have not have asked for an better car experience. It truly will be the only car dealership my family and I will ever go too!!! I live in NH and feel so grateful to Michaud Mitsubishi (in Danvers, MA) that as a mom I feel completely at ease that my son is driving one of the #1 safest cars rated and I owe that to everyone at MICHAUD MITSUBISHI!! Truly thank-you for everything:) Now and future long time customers!!!! The O'Loughlin family

My overall experience with Michaud has been nothing less than excellent. My Salesman Joe Lafratta took the time and effort to make sure I had everything I needed and that I had a smooth transition into my new vehicle. Everyone at the dealership is friendly and helpful and goes the extra mile to make sure things are done correctly and with a smile. I would definitely recommend Michaud for anyone looking for a new or used vehicle. Thank you Lisa

Because they are truly a dealership that cares about people. They are amazing at Michaud Mitsubishi. Working with Jim, Brian and Kevin was great. I have purchased two cars from them and will continue to go back to them. I would recommend them to everyone.

Excellent, quality detailed service. Tom went out of his way to make sure that I was completely comfortable with my new car purchase every step of the way. He finished off by sitting inside the vehicle with me and went over every detail of the interior and dashboard controls. I'm pretty tech savvy and really just wanted to drive off and figure everything out by myself. But, I'm glad he went the extra step because I'm not as tech savvy as I thought.