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Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Very very helpful see him

Came In I lived down the street and worked with James. My credit wasn’t the best but we worked it out. I do recommend seeing him and this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

At Eastern Motors, your job is your credit!

Car purchase

Hi today I came to eastern automotive in Laurel Maryland and the person name Francis Karoma help as to get the van he was very help full with all the paper work .nice job thank you I will recommend to my friends to come to Laurel automotive in Laurel Maryland

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thanks for visiting Easterns of Laurel! We will definitely let Francis and the rest of our staff know just how happy you are with your visit. :-)

Great work

Thank you for your service. That was a nice experience for buying my first car. I hope I can buy my second one on this company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We are so happy that everything went so well. It is such a pleasure to have you as an Easterns customer.

Review

Good would recommend them to family and friends... very professional and would meet your criteria good,,,good good.. come check them out you want be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Great experience with Jared!

My wife and I were in the market for a used Sonata and I was quickly pointed to Easterns Automotive Group and Jared Davis as my rep. Jared was great! He was knowledgeable and accommodating and I never felt pressured. As it turns out, my wife and I decided to go with a different car from a dealership but I would happily go back to Easterns and Jared in the future the next time we’re in the market for a car! Thank you Jared!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! Sounds great! We are so happy to hear from you and your wife. Thank you for letting us know that Jared provided you both with great customer service. It means alot to us!

Very diligent and thorough service!

Our salesman worked tirelessly to not only help finance but also went out of their way to bring the car to us.... from another location, within minutes! Very pleased with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Smooth transaction! That's what we love to hear! We are glad that we were able to get you out in a timely manner.

Car purchase

It was a good and no pressure sale. Everything was explained fully. I would surely suggest to friends and family to come to your site.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kudos to you for sharing such a nice in-depth review. There is nothing that we love more than assisting our customers.

Great

He has great customer service. He also made sure I got what I needed. I would tell all my family about how great they are here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is great news! We will be more than glad to share your kind words with Dozie and the rest of our Easterns of Laurel staff.

Car ourchase

I came to easters ,Francis koroma was a great salesman. He help me get my dream car. I was happy with his help. He explained everythingin detailed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You definitely came to the right place. Dreams come true here at Easterns! We wish you all the best with you new car. Enjoy!

Great car

Fast and easy and low rate they can find out for you. I come with new credit and I was trying to get the car 2 years ago but finally I get enough help from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Timing is everything! Congratulations on your recent purchase. The fact that you are happy means the world to us!