Skip to main content

Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience today at eastern automotive !

Today I had a great experience at eastern automotive in Laurel , MD . Shawn Anwar was very helpful and knowledgeable about my vehicle and the car buying experience . Every step of the way Shawn and the team at Eastern’s were more then willing to help . I highly recommend Eastern automotive and it’s helpful staff !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Easterns comes highly recommended thanks to you. Shawn said that you were a pleasure to work with. We appreciate you!

Great experience

Great service fir the day I spent there. So happy for everything. So much love and he was relatable and energetic. Great personality and over all great person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this wonderful review. We are so happy to hear that you had an exceptional experience with Francis. We appreciate you!

1st class

Dozi was excellent and a great guide through this process and I truly appreciate all his help and effort in making this sale happen, and I am extremely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This means the world to us! We love to see our customers happy. Thanks for reaching out!

My First time at Easterns

The salesmen and staff was very friendly and helpful. I went in looking for one kind of SUV, but I left with a more affordable SUV. Thanks to the helpful staff who gave me advice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow! Great news! Happy that everything worked out so well for you. We appreciate you for visiting Easterns. Even though this was just your first visit, we hope to see you again in the future.

Quick No hassle Great Customer Service

Great friendly staff,quick easy no hassle dealings. Great customer service,would definitely recommend shopping there! It was so quick to fill out paper and drive out my new car ,Thanks Easterns!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our pleasure! We're always here to help. We wouldn't be Easterns if we didn't love our incredible customers.

Good professional

Very friendly helpful staff good service quick professional and straight forward helped me find out what I need to do to finance a car correctly and safely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowledge is the key! We make ourselves available to always assist our customers and pass on any information that we have.

Car purchase

I had a great experience at Easterns Automotive. The staff was extremely helpful and answered all of my questions. The vehicle came with a complete report and by the end, there was nothing that wasn't explained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Our Laurel staff will be so glad that you had such a smooth car buying experience. You deserve it!

Absolutely Amazing and Satisfying.

Our salesman was awesome! He was upfront, realistic, and above all he got the car we wanted. Please see Dozie Nwachuku when you arrive at the dealer. He is awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dozie is the man! It's nice to know that you agree and support Easterns. We cannot thank you enough!

It was nice

I came over because I was interested in looking for a new Jetta, looked around a bit. 'James' helped me look for which one I might be interested in. Ended up going home because I couldn't really decide. However the people at the dealership were patient and they gave me all the information I could ask for. Very straight forward. Would recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We'll be more than happy to assist you when you are ready to purchase in the future. Looking forward to it!

Dozie amazing person

Dozie assisted in making our buying experience an excellent one. He knew exactly what would put us at ease, as purchasing a vehicle is a particularly stressful experience. Dozie listened, was joyful, and really took interest in us as people and that is what sold us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this wonderful review. We are so happy to hear that you had an exceptional experience with Dozie. We appreciate you!