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Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Car purchased

Francis did a great job. Very professional and curteous. Explained everything in a clear manner. I would recommend him and Earsten Motors to others. Thumbs up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great news! We're so glad that you found us. We hope to have you as a customer for life!

Just Awesome

Thank you Jamar for hooking us up with a great car for a great price. My baby will be safe on the road and in style. We are repeat buyers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

No problem! We're here to help. If there is ever anything that we can do, please feel free to stop by or give us a call. There is nothing more that we love than helping our incredible customers.

Happy new customer

When I went to the dealership, i was going to shop around I knew what I wanted but I got what i needed. Thank you. I worked with James who was good to work with. He didnt pressure me at all; However, my experience changed for the best when Tony Soukphouangkham stepped in and found me the car I wanted. He made sure i got everything i needed and to make it even better I got a better car than I expected. Thank you James and Tony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your car buying experience with Tony. Thank you for taking your time to share this!

Car purchase

He was excellent in all respects and we were extremely satisfied with his outstanding services he rendered during whole times. I will definitely recommend for my friends to him. Thanks to him. Regards, Momen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Recommend! Please do! Our staff absolutely loves assisting new customers. We are here to help!

Perfect First Car Buying Experience

I came to buy my first car and Jamar was polite, thorough, and quick. He found a car in price range that had everything I wanted. And I look great in it! He also had a lot knowledge that he passed on as well. This was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help. Our pleasure!

Great Experience for Buying a Car

One of the best experiences I have ever had. They were straightforward and and great service was provided . Jamar Royster was an excellent salesman. Great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow! Those are big words. We certainly try to provide our customers with nothing but the best. Jamar will be honored to hear such positive remarks from you.THANKS!

Great Experience

Jamar was super helpful and went above and beyond my expectations. Highly recommend Easterns Auto Group to everyone interested in purchasing a nice vehicle. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, We are so happy you enjoyed your visit with Jamar. Thank you for taking your time to share this!

Easiest car buying experience I’ve ever had.

This was the easiest car buying experience I’ve ever had. We found our vehicle listed as a top deal on carsguru so we stopped in the Laurel Dealership. We were met by Jason Walcott and after a 5 minute conversation regarding a specific can he started the process of getting it transferred from another location. Once the vehicle arrived, Jason accompanied us on a test drive and he was very knowledgeable of all the vehicle options. After we decided we liked the vehicle we met with Jesus briefly and everything was put into motion. Great prices and a great price on my trade in. I will definitely purchase again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sounds great! We take great pride in providing our customers with top notch service. Jason said that you were a pleasure to work with as well. Looks like the feeling is mutual!

Review

The dealership was very helpful and the cars are well maintenance. The people working there were very kind and were also very helpful. I would recommend this dealership for anybody in the market for a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

Great Experience

Jamar, the guy that helped my dad and me, was great. Showed us a car in our price range and generally made the whole experience easy. Definitely the best sales associate I've run into!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Now those are some big words! Jamar feels so honored to know that you feel this way. Please recommend us to your family and friends!