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Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Quick paperwork

We got in and out quick. Salesman was friendly. Overall good experience it was a good car. Paperwork was easy. Not much more to say

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

A smooth and easy transaction is definitely what we strive for. We're so glad that you are pleased with everything!

Great service

Everything was great when I came to Easterns. Jared made sure I was taken care of and the process was fast and easy. I would recommend to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Jeremy, GREAT NEWS! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Buyer

The car was not as advertised. But Mr. Sow was able to find a comparable model. I would recommend in the future . Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sydney, Great news! Please come back again to visit us!

Excellent salesman

Jamar was very straight forward with me and gave me realistic options which allowed me to get into a car in a few hours. For a person who was struggling finding a car because of credit problems I am very glad I came in and spoke with Jamar. His honesty is what overall made me consider getting a car through him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear our very own Jamar made your visit wonderful! Looking forward to seeing you again soon!

Eastern motors

Jamar at eastern motors was outstanding. He got me the best deal possible for a great vehicle. Go see him for any and all car purchases. He will not let you down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kudos to you for sharing your review. Jamar is so glad to receive your kind words and compliments. Welcome to the Easterns family!

Leaving with a Smile

My partner and I have challenged credit. Dozie was able to get us in the car we wanted within our price range. Walking in we were skeptical but he was honest with us and worked with us to get financing and the car we wanted! Thank you Dozie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great news! Our slogan is "At Eastern Motors, your job is your credit!" We make it our priority to help any customer that we possibly can despite their credit score.

Exceptional, painless, and absolutely stress free!

Shawn and Tony made my time at Eastern’s the best car purchasing experience I’ve ever had- and I’ve had many. They made sure I walked out with the car I really wanted and worked so hard to make it all possible. I would definitely recommend Laurel’s Eastern AutoMotors to anyone! Thanks again guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

No problem! We're always here to help. Please don't forget that we are only a phone call or a visit away. You know where to find us! :-)

Amazing

It was amazing I recommend everyone who’s been turned down to come to Easterns Automotive Dozie did an amazing job helping me and my fiancé Easterns Automotive Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You said it best! Come to Eastern Motors where your job is your credit!

Easy like Sunday morning

No sweat, Jamar took good care of me. Couuldnt ask for a quicker, easier, process, applied on line, got a initial rate, talked it out and got a better rate.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Quick and easy is certainly what we strive for in terms of the car buying experience. We would like to thank you for writing such a great review!

Lizzie

BAD news... I have some work to do before I can purchase a vehicle. I'm new at my job and I can't find a consigner right now. GOOD news... I found the best dealership in the world. Jovaunte was very helpful and kind in explaining my options and breaking down all the parts of what I'll have to do in order to finally buy a car. He even help me find my car and now I have a goal car to know hat I'm working for. Coming back to EASTERNS for u Honda Civic :D !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

No worries! Take your time and just know that we will be more than glad to assist you when the time is right. You know where to find us. You're family now! :)