Skip to main content

Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

Want to share your experience with this dealership?

Write a review

Jared was very courteous and professional

Jared was a pleasure to work with. The only issue we had was that when we came to make a deal they did not have the keys and I had to wait a week. This was not Jared’s fault and working with management we were able to resolve that to everyone’s satisfaction. I was a little disappointed that there were 2 small dents with paint missing, but we received a discount and Jeremiah assured us that he would get the repairs completed by his expert. Overall my experience was very good And I would definitely come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! Hope you are enjoying your new car! Let us know if you need anything at all or have any questions.

Eastern Motors Laurel

Bought a car today from Jamar at Eastern Motors. Really went above and beyond to get me the best deal on the best car. Come here for all car purchases and ask for Jamar. you won't be dissapointed. He's a deal maker with great customer service and extensive knowledge in his profession.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kyle, Congrats to you on your new car purchase! We are so happy for you that you chose a vehicle that you are happy with. You deserve nothing but the very best!

The best purchase in my life.

I’m so happy because they help me to get my car for a cheap price. It’s my first time getting a car and I feel comfortable with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

WOW! This is so exciting! We are so happy to hear that everything worked out for you. Congratulations on your new purchase. You deserve nothing but the best!

Amazing service from an amazing employee!

I was a little apprehensive about the car buying process before I arrived at Easterns. I started working with the salesman Darius Green and immediately felt at ease. He was so personable and professional making the experience comforting and fun. He answered any questions I had and gave me a peace of mind with such a big purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

There is nothing better than peace of mind. We appreciate you so much, Ash! Thank you for being such a great customer to us. You made our job easy!

Fast Experience!

Amadou S was pretty good! He helped me get into my new car quick! Would recommend to others! Love my new car so much already.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Quick and easy is what we strive for in terms of the car buying experience. We specialize in providing our customers with nothing but the best service.

Great experience!

Shawn Anwar was great! Very friendly, approachable and knowledgeable! I had a terrible experience with Darcars with a ton of hidden fees... these prices are transparent. The sale price is what you get + tax and tag fees only! I would definitely recommend Shawn and Easterns to anyone in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Nicki, It sounds like you have a new home here at Easterns. You definitely made the right choice! Shawn and the rest of our staff absolutely love assisting our customers and provide nothing but excellent customer service. We got your back!

Straightforward no hassle

I needed a new car after unfortunately totalling my previous. So I shopped around and online for something solid. When I went in for my reservation, Shawn took care of me and explained everything thoroughly. Buying a car on my own was a learning experience but the no-haggle makes things simpler. Overall I am very satisfied with the service at Easterns and am already enjoying my new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Sorry to hear that you totaled your previous vehicle. However, we're so glad that you made the choice to come to Easterns to purchase your new vehicle. Thank you for the kind words regarding Shawn's customer service. We appreciate it!

1st class service!

Both Jovaunte Jonathan made this car buying experience stress and hassle free! Will be buying from them again the next time around for sure. The way car buying should be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We cannot agree with you more! It is the best feeling to know that our hard work is paying off and that our customers are pleased. This is awesome! Thanks for sharing!

He was very patient and knowledgeable

Everyone was friend from when I walked in. Jamar Royster was very knowledgeable about everything that I had asked and was very patient with me. This was my first time buying a car and he made me very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tierra, Congratulations on your very first car purchase. We're so glad that you found us! We'll always be here to help!

Great

Salesperson was very knowledgeable the car that I wanted was in Virginia and he was able to get it to the Laurel location for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! Congratulations on your Toyota Camry. You picked a great car. ENJOY!