Reviews
Excellent salesman
Had fun and the salesman was very informative. The process did not take as long as I thought it would and I was given a variety of options. Was able to get the perfedct car that day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!
KC’s review
I came to easterns on 3 different occasions and on each visit Jo made sure I was taken care every second I was here. He took me through all their vehicles, talked about my preferences and what I was looking for, price and down payment options, and even offered great hospitality by offering my water and making sure I was comfortable. I highly recommend Jo for anyone looking for a vehicle because he’s personable and really takes the time to make sure I’m taken care of and getting the car I want
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent! We cannot thank you enough for choosing Easterns. We hope that you understand just how much you appreciate you for being such a great customer.
new car purchase
As soon as we walked in we were greeted by Jo. His genuine personality and a great attitude, that's what sold me. Very different from your regular aggressive attitude of a salesman. Ask for Jo if you stop by.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear our very own Jo made your visit wonderful! Looking forward to seeing you again soon!
Purchase of vehicle
I came to easterns automotive group just to look,but my salesman Francis B Koroma was a great salesman,he explained everything in detail.I will definitely recommend family friends to visit mr koroma.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to visit us here at Easterns. We'll let Francis know just how pleased you are with your experience.
It was very knowledgeable
jamar was very helpful and as I Can tell is a people person I would like to come back to buy a personal car from mr jamar
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Nice! Please come back whenever you are ready. We'll be here!
Great Experience
Our sales Consultant Jamar was very helpful and informative. He took his time with us and made sure we were comfortable with our purchase. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great! Please do recommend us. We always love assisting new customers any way that we possibly can.
Hard to put into words my feelings right now
I walked into Eastern's of Laurel expecting to just see what I would need to do to get financed do to my so-so credit. Well not only did Mr. Jamar Royster get me into a great car, but Jesus Santos top it off and got me a rate far lower than I ever expected. This was my first time at Eastern's and I am beyond impressed buy the customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dennis, We're so pleased to have you as a customer. It means the world to us that you decided to give us a chance to assist you with your car buying journey. Please know that Jesus and the rest of our Laurel staff is always here to help!
Extremely friendly and helpful.
Darius was not only very friendly and personable, but knew what he was talking about. Very informative and honest. Would definitely recommend to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy you enjoyed your visit with Darius. Thank you for taking your time to share this!
Worked thru my issues
I just knew I would be refused but after working with Jared Davis I quickly found that he/Easterns would work hard to make this happen. I especially liked Jared’s honesty and straight forward approach to my issues. After 2 visits and a few hours I am now driving away with a vehicle that I’m happy with. Come see Jared and if it’s at all possible than he will get it done!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Wow! Shout out to you for sharing the details of your journey and outcome with Easterns. Everything worked out for the best! Woo-hoo!
GREAT SERVICE!
Jamar and the rest of the crew was amazing! My situation was very unique and required a lot of time but they handled it with class and did a great job! I’m a happy customer! 10/10 recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy customers! That's what we like to see! We appreciate you for coming to Easterns and giving us a chance.