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Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Customer

My visit to Easterns was unforgettable because Mr Amadou assisted us and helped us. The monthly payment was higher but I will be back with my co-signer she is out of the country.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Excellent! It's so great to hear from you, Kwuma. We look forward to seeing you when you return for your next visit!

Great customer service

I loved it here. Shawn was a great salesmen and im happy I got my car. Customer service was perfect. Happy for my first owned car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great new! Kudos to Shawn for providing you with the amazing customer service that you deserve. We are so happy that you made your first ever ce purchase. This is major! Congratulations!!!!

I Love my new car

I been shopping around for a while for a new truck and I'm so glad I came to Easterns. Floyd got me a great deal with low miles and I love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats to you on your new truck! It's nice to know that your car shopping days are over. Coming to Easterns was a great choice!

Buying a Car

Great service and staff, Jared and Dozie were both great and made me feel very comfortable from start to finish. I would recommend easterns to anyone in the market for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Please do! We absolutely love assisting our customers. Jared and Dozie will be thrilled to hear from you. We will always be here to help!

Great Experience

I had a great experience at Eastern’s motors in laurel Maryland thanks to Amadou, Jesus and Vinny they were great to work with they didn’t pressure me and I walked away with a beautiful vehicle. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear our very own Amadou was able to assist you and make your visit wonderful. Congratulations on your new vehicle! Enjoy!

Car experience

Great experience hear.. They did a great job helping me with my car buying experience.. I recommend this dealership to all looking to get into a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Heart Warming

I walked into this dealership expecting to be worked over and I was totally wrong. Jared Davis is a very exceptional salesman. I feel so at home, I'm still here now. All around wonderful service. He also kept my friends and I entertained with great conversation. Jared is personable and I would recommend him to anyone asking. Thanks Jared!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Radonna, We appreciate your honest review. It's nice to know that we were able to change your perception of Easterns just by your first visit. You're family to us now!

Very pleasant!

My visit to Easterns was a very pleasant car purchasing experience. My takeaway from the whole car buying experience, according to Mr. Whitlock, is that I wasn't going to find a better deal anywhere else. With that being said, I did check out other dealers and ended up back at Easterns as Mr. Whitlock said I would. If more car dealers were like him the car purchasing ordeal would not be an ordeal at all. I commend Mr. Whitlock for his integrity and outstanding ability to handle difficult customers -- as I'm sure I started out being that difficult customer. Thank you Easterns and thank you Mr. Whitlock for making my car buying experience a very pleasant and productive event.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear our very own Mr. Whitlock made your visit wonderful! Looking forward to seeing you again in the future!

Great

The overall experience was excellent jamar and the entire time were upfront and professional, couldn’t ask for a better experience. Due to my past experience I didn’t think buying a car could be this quick, simple and or easy.i will defiantly be doing more business with not only eastern motors, but jamar due to his great people skills, and excellent service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Very professional

I give eastern motors five stars because the worked with me start to finished. They made sure I was in a great car for a great price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

There's nothing better than 5 stars! We certainly don't take your excellent review for granted. You are appreciated!