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Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Good experience

The staff was helpful and knowledgeable. They worked to make sure I got the deal that I wanted, and made sure there were no strings attached.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Helpful

Good team, Good customer service. They discuss with you aboit all concern and find the best way to afford your purpose. I absolutely advise them to your next purchase. Festus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Well thank you for the incredible feedback. We truly do appreciate you for being a great customer to us!

Purchase

Jarmar was the most help salesman I’ve had, he didn’t push me but gave the information I need to make a clear decision on my sale. This was one of the best buying experiences I’ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, We're glad that you were comfortable. Our only goal is to help. Jamar will be so happy to hear from you!

Bella

My visit to Easterns was an excellent experience Amadou is very patient and intelligent person. He didn’t rush me and talked to me with respect. I will recommend my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please do recommend us! There is nothing that makes us more happy than assisting new amazing customers.

Smooth Car Buying Experience

I'm very satisfied with my purchase! Today I hit the ground running with Darius. Darius made sure I was less tense leaving then I came in. Very polite, motivated and on point on never letting you get too bored. The car buying experience will always be long but Darius together with Jonathan and Jesus make sure the car you want is also a car you can comfortably afford. A+ teamwork today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear you enjoyed your visit with us! Thank you for taking your time to share this. Let us know if you need anything. Enjoy!

AMAZING

I am 20 years old, with no credit. I came in here with my dream car on my mind and I left with it ! The service was AMAZING , my car is even more amazing ! And I am blessed that God lead me here !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kudos to you for coming in to purchase your dream car at 20! That is truly amazing! We are so glad to have you in the Easterns family. Please let us know if you need anything in the future. We will be glad to help!

Buying used car

Friendly staff and good service. Amadow Sow was very helpful in suggesting good cars and we got our first and second certified car from Easterns in laurel in 3 months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wow! 2 cars is always better than one. Thanks for being a returning customer!

Citygirl

I love my new car so much! The process was very easy and I was so glad to work with Darius. He made it easy, gave me the right information and he went above and beyond. I'd reccomend any friends or family to work with this great young man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

Refreshing!

Very professional and good service for any buyer especially first time buyers. Easy to work with and great inventory and selection. Would definitely purchase again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Well thank you for the kind words. We sure do look forward to seeing you again in the future!

Good experience with Amadou Sow

Hi, it was a good experience interacting with him! He was patient and a very good guy with a good persona!!! Hope he gives us better rates henceforth!!!...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.