New 888-436-9114 Dealer Website
Used 866-539-0489 Email Dealer
Service 877-790-0971

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Reviews

Average Ratings

4.8
530 lifetime reviews.
  • Amazing Customer Service

    Vivian was excellent and had great customer service. The guys in the service department were also great. I am always satisfied and amazed with s...

    Dealer Response

    Hi Ashley and thanks for your kind words! I appreciate Vivian as well as the rest of our staff and I am thrilled that they have taken care of you ...


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    Vivian was excellent and had great customer service. The guys in the service department were also great. I am always satisfied and amazed with such first class service from everyone that works there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ashley and thanks for your kind words! I appreciate Vivian as well as the rest of our staff and I am thrilled that they have taken care of you and provided you with great customer service. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. Thank you again! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Mazda Service Department

    Timely, kept informed (by Vivian); Have taken my car to this Mazda service center several times and have consistently received excellent service.


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    Timely, kept informed (by Vivian); Have taken my car to this Mazda service center several times and have consistently received excellent service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service, Inviting Facility

    Time estimate given by service advisor was accurate. The waiting area was clean and inviting. The new progress monitor is very helpful.


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    Time estimate given by service advisor was accurate. The waiting area was clean and inviting. The new progress monitor is very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good, fast service

    Courteous service rep even during a busy time period. I did not wait long for the easycare service to be completed. I like the ability to see my...

    Dealer Response

    Thank you so much for your excellent input! I am proud of our service representatives and hope to pass along your positive experience to all of ou...


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    Courteous service rep even during a busy time period. I did not wait long for the easycare service to be completed. I like the ability to see my car being serviced through the show room window.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your excellent input! I am proud of our service representatives and hope to pass along your positive experience to all of our customers. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Great friendly service excellent sales associate

    Friendly service nice clean facility ...very nice salesperson and finance manager worked well with me and my credit to find the right car for the ...

    Dealer Response

    Thank you for your review and business! At Jeff Schmitt Mazda, we are determined to deliver friendly customer service as well as nice, clean facil...


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    Friendly service nice clean facility ...very nice salesperson and finance manager worked well with me and my credit to find the right car for the right price and payment

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and business! At Jeff Schmitt Mazda, we are determined to deliver friendly customer service as well as nice, clean facility to stay in and we're glad we achieved that. I'm also happy to hear our staff worked well to get you a right deal. We would love to work with you again. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Extremely Satisfied

    Every employee, both management and sales, were absolutely willing to answer any questions I had and listened to what I had to say.

    Dealer Response

    Thank you for taking the time to share your experience.I'm glad to hear our team was professional and informative. If there is any automotive need...


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    Every employee, both management and sales, were absolutely willing to answer any questions I had and listened to what I had to say.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience.I'm glad to hear our team was professional and informative. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Impossible Deal - Completed

    Steve was the Salesman and was very understanding and knowledgeable as we tried out several different models. He kept me smiling. Andrew came thro...

    Dealer Response

    Thank you for taking the time to share your experience. I'm glad to hear Steve was professional and informative. If there is any automotive need w...


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    Steve was the Salesman and was very understanding and knowledgeable as we tried out several different models. He kept me smiling. Andrew came through and was able to put together a finance package that I thought was out of reach.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience. I'm glad to hear Steve was professional and informative. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Professional and Knowledgeable Service

    Sean was very professional and provided great information to me on work that my used Mazda 6 that I recently purchased from another lot would need...

    Dealer Response

    Thank you for taking the time to share your experience at our service center. I'm glad to hear Sean was professional and informative. If there is ...


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    Sean was very professional and provided great information to me on work that my used Mazda 6 that I recently purchased from another lot would need in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience at our service center. I'm glad to hear Sean was professional and informative. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • great sales team

    The staff was very friendly and knowledgeable..sales rep knew the car and was not pushy, finance was very good at explaining the process

    Dealer Response

    Jeffrey, thank you for your 5 star review! There's nothing we love hearing more than that our customers are well taken care of and that your exper...


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    The staff was very friendly and knowledgeable..sales rep knew the car and was not pushy, finance was very good at explaining the process

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey, thank you for your 5 star review! There's nothing we love hearing more than that our customers are well taken care of and that your experience was enjoyable. Please let us know if there is anything else you need! Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Felt like royalty

    I had emailed ahead of time, so they had the vehicle pulled up to the front and ready for the test drive as I walked in. They were all very nice a...

    Dealer Response

    Stephanie, we would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer s...


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    I had emailed ahead of time, so they had the vehicle pulled up to the front and ready for the test drive as I walked in. They were all very nice and personable people. They were able to work financing out perfectly and were super easy to deal with. The vehicle is awesome. Fourth time buying a vehicle and, as always, I have gotten a quality vehicle and great customer service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephanie, we would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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