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Jeff Schmitt Mazda

(1,520 reviews)
Visit Jeff Schmitt Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (888) 436-9114 (888) 436-9114
Used (866) 539-0489 (866) 539-0489
Service (937) 458-5931 (937) 458-5931

Reviews

(1,520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Schmitt Mazda from DealerRater.

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My Shopping Experiene at Jeff Schmitt Mazda

The sales person that met me at the door was Matthew Mick, who was extremely helpful and courteous. I had never driven a Mazda and found during a test drive of a used, clean and Certified Pre-Owned CX-50 turned out to be a beautiful ride. Matthew answered every question I had with complete honesty and knowledge. HE made the car buying experience a real pleasure! As a result, I purchased that vehicle the same evening. If you are looking to purchase a Mazda vehicle, I would highly recommend calling Mathew and make an appointment. You WILL NOT be disappointed with him or the service you will receive! My next vehicle will be purchased through Matthew and Jeff Schmitt Auto Group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Mazda! Thanks again for the recommendation, and have an amazing day!

Mazda CX5 Purchase Review

Our sales person was very knowledgeable about the vehicle and did everything possible to help us purchase at the cost we needed. He did an amazing job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

I purchased my Mazda at a different Mazda dealer but

I purchased my Mazda at a different Mazda dealer but always come to Jeff Schmitt for oil changes and maintenance because of Cody Lesher, Service Advisor. Cody goes out of his way to make sure I understand what is needed, keeps me updated on services being performed and what services are suggested for upcoming routine maintenance. Jeff Schmitt is so fortunate to have such a friendly, positive and helpful person as a representative of their service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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If you're looking for a Mazda...

...this is the dealership to go to. They had a good selection, generally in my price range. Abel Gallagher knows everything there is to know about Mazdas. Financing details were thoroughly explained and a good loan APR was made available. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Christine, thank you for taking the time to leave a review for us at Jeff Schmitt Mazda. We're happy we could meet your expectations! Thanks for the recommendation, and have an amazing day!

Car Review

They are very helpful and We are pleased with the service we received and our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Beth, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Mazda CX5 Purchase with ETHAN MACK

Ethan did an amazing job when he was searching for the right car for us. Not only did he find the car but he answered each and every question, adding more amazing details. When we communicated that we were still interested in the vehicle, we made an appointment and he work with us for hours until the deal was closed. If he was my grandson, I'd be proud of this young man for his 'get up and go' attitude..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Andrea, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Mazda. We hope you have a great day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Great customer service

From the initial contact about getting my new MX-5 through finalizing the purchase, the team at Jeff Schmitt was great. Steve was very communicative throughout and made the buying process so smooth. I would definitely recommend anyone in the market for a Mazda to visit this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joseph, we are so happy to read such a great review about Jeff Schmitt Mazda! Thanks for the recommendation, and have an amazing day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Mazda CX5 Touring 2020

I recently purchased a Mazda CX5 Touring 2020. I had been in an accident in which my previous Mazda was totaled. I entered the dealership and was greeted by Matt, Walking in I felt I was at the right place to purchase my car. Matthew was very nice, professional and knowledgable about Mazda vehicles. He was definitely not pushy which helped the distrust I have had in my car search. Matt walked me through every step of the process, I never felt alone and I appreciate him for that. Everyone from finance to the service department contributed to my awesome experience. Thank you all. I LOVE my Mazda, and will never drive anything else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Zina, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Everything went fine until I sat and waited for almost an

Everything went fine until I sat and waited for almost an hour to talk to a finance guy. I wasn't financing so I had no idea why I had to see him. I was facing a three hour drive back home and I wanted to get back before dark. I was assigned to a girl named Maddie who had just started working there. She tried hard but since she was unfamiliar with everything she had to ask other employs about everything. Since I wasn't trading in a car and since I was paying cash there is no reason to take hours to do the transaction !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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My Purchase Experience at Jeff Schmitt Mazda

Very Pleasant Buying Experience. Special Thanks to our Salesperson Brent , Manager Austin and F&I Mgr Jeff. You are all most Professional and Treated us like we were the most important people around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cathy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918