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Jeff Schmitt Mazda

(1,522 reviews)
Visit Jeff Schmitt Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (888) 436-9114 (888) 436-9114
Used (866) 539-0489 (866) 539-0489
Service (937) 458-5931 (937) 458-5931

Reviews

(1,522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Schmitt Mazda from DealerRater.

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Everything went fine until I sat and waited for almost an

Everything went fine until I sat and waited for almost an hour to talk to a finance guy. I wasn't financing so I had no idea why I had to see him. I was facing a three hour drive back home and I wanted to get back before dark. I was assigned to a girl named Maddie who had just started working there. She tried hard but since she was unfamiliar with everything she had to ask other employs about everything. Since I wasn't trading in a car and since I was paying cash there is no reason to take hours to do the transaction !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My Purchase Experience at Jeff Schmitt Mazda

Very Pleasant Buying Experience. Special Thanks to our Salesperson Brent , Manager Austin and F&I Mgr Jeff. You are all most Professional and Treated us like we were the most important people around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cathy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Bret at Beavercreek Mazda

Great experience! Bret was a new salesman for Mazda and he did an awesome job! I would recommend him for anyone looking for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Carl, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

New Mazda Purchase

Everyone at the Mazda dealership was very friendly and went the extra mile to assist me with my purchase. Thank you everyone who was involved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dean, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Mazda! If you have any further questions, please don't hesitate to reach out! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Car Trade In Review

Ethan was an amazing to work with. The whole process went smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Grayson, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Cx-50

Good car and smooth process by the dealer. Ethan was really great and made everything easy to understand for us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Aditi, we're happy you found our staff to be so supportive during your experience here at Jeff Schmitt Mazda. Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Buying Experience at Jeff Schmitt Mazda

My wife and I had a great and easy car buying experience at Jeff Schmitt Mazda in Beavercreek, OH. The salesman, Ethan, was very knowledgeable on the various model & trims. He was also very fun to be around and made the buying experience very stress-free. Karma in financing was great too. She was extremely knowledgeable and very pleasant to work with. I would rate both Ethan and Karma as a 10 on a 10-point scale. They were wonderful people to work with ? Jeff Schmitt Mazda is blessed to have both of them. Also, the manager, Bob, came out and greeted us and later conversated with us as if he had known us forever. If I had to rate my buying experience with Jeff Schmitt Mazda, it would be an A+. Check them out if you are in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bruce, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Happy customer

Had my car for 7 years because I hate car shopping. Jeff Schmitt made it sooo easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cathy, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Josh is awesome!

Great experience, slightly long wait time to get approved but Josh was very apologetic and made sure we were comfortable. He made the process easy and explained everything throughly. He also managed to get around my dads antics haha.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Jeff Schmitt Mazda! If you have any further questions, please give us a call. We're always happy to help! Thank you!! Ashli Kitchen Executive Assistant Jeff Schmitt Auto Group 937-879-1918

Lied and deceived from the beginning,

Too many issues to list!!!. Used to love this place but my last experience was my last. Will never buy here again!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Deborah Riggs, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We have reached out and are awaiting a return phone call. Please reach out at your earliest convenience. Thank you, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-879-1918