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Keller Bros. Dodge RAM

(338 reviews)
Visit Keller Bros. Dodge RAM
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keller Bros. Dodge RAM from DealerRater.

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Service jeep

Jeep would not start had dead battery got it in and replaced battery and ran tests on charging system got it done quickly and quality service

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

So glad our team could help and get your Jeep back on the road, Mike! It was a pleasure serving you!

Had a brake issue. Fixed under warranty!!

My 2016 Ram 2500 Tradesman had a brake issue. Service Staff took the time to isolate the issue. Since it was the holidays, parts shipments were delayed so Gary got me a nice rental car. Gary did a nice job keeping me informed as to the progress of the repair. After initial repair, Service staff test drove the truck and found the issue was not resolved and found the original problem caused another. They ordered parts and got the second issue fixed. I was glad to see they took the extra time to make sure the problem was resolved correctly since it involved the brakes. And it was covered under warranty. While not fun to have your vehicle in for repairs, Keller Bros. Staff were cordial and helpful through the process.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steven, thank you for your kind words about our team! It was a pleasure serving you and we're happy we were able to get the issues resolved!

03Wrangler axel service

Excellent experience great service They went out of their way to make sure that the issues I had were resolved I had gone somewhere else to get the work before thinking I would save money Turns out the job was not done correctly Keller got it right and for less than I expected I will use them again

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Happy we could help, it was a pleasure serving you! Until next time, take care!

Awesome Experience.

Big thanks to the team at Keller Bros. Dodge! I just purchased a pre-owned 2013 Ram 1500. Not only has the truck superseded my expectations but Cal Jurman and Dan Llanso did an excellent job finding the perfect vehicle for me. Thanks guys!!!!!!!!! I will be back for another purchase one day! - Adam Kratzert

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Attention to Detail

After extensively searching the internet and local dealerships for a year, we purchased our 2016 Ram 1500 Laramie with a Rambox from Keller Brothers Dodge without setting foot in the dealership. Joe was incredibly attentive and professional, answering each of my emails thoroughly without sales propaganda. The addition of specific tires and running boards was handled with ease. The paperwork was mailed to us and the truck was delivered to our door by a courteous driver who drove our trade-in vehicle away. It was the perfect vehicle buying experience and we absolutely love our new truck! Keller Brothers and Joe provided the best experience we have ever had in buying a vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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American muscle

From the first contact with Cal it was nothing short of a perfect experience.and believe me my wife and I are in new cars every 3 years so I have the experience. Please keep in mind that I live 2 hours away in NJ from The Keller Bros. Dealership. Cal was able to give me more for my trade ( unseen ) then my local dealership. They had the vehicle I wanted for the price I was willing to pay. They even delivered it to my place of work . Ask for Cal and he will make sure you leave with a smile .

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Transparency and seemless

From the first contact with Cal it was nothing short of a perfect experience.and believe me my wife and I are in new cars every 3 years so I have the experience. Please keep in mind that I live 2 hours away in NJ from The Keller Bros. Dealership. Cal was able to give me more for my trade ( unseen ) then my local dealership. They had the vehicle I wanted for the price I was willing to pay. They even delivered it to my place of work . Ask for Cal and he will make sure you leave with a smile .

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! It was a pleasure serving you and we're so happy Cal and the rest of the team could provide an exceptional experience!

Headlight issue and three recall items

This my second Chrysler certified used vehicle that I have purchased from this dealer and both have had problems and/or recalls that should have been identified during the “100 point inspection”. One of the three recalls on my second vehicle was posted prior to the time of my purchase and in addition this vehicle had aftermarket parts installed which were unknown to me at the time of my purchase which then ended up failing. Approximately 60% of the cost of this repair was covered by the dealer but of course there was still a not insignificant cost to me. In addition I When I called to schedule repairs for recall #1 I was to told they have the parts and that the repair would take 15 minutes, I called the day prior to my scheduled repair date to ask them to look into a headlight problem and was told they were out of the parts needed to fix the first recall but there were now two additional recalls that required reprogramming. End result, what was initially going to take 15 minutes took 3.75 hours while I waited (I was never told the reprogramming could take up to three hours, I only found this out when they told another customer sitting next to me), and no loaner cars were available so I had to wait. Unfortunately the vehicle still needs to go back for recall repair #1. I have seen absolutely no benefit to purchasing a “certified used vehicle from this manufacturer”.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Changed my mind

At first I had problems with the car that I bought. But the dealer went above and beyond any of our local dealers. I will go back when I'm ready for a new car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback! We're so glad our team could provide exceptional service. It is a pleasure serving you!

Recalls were done and gas tank problems

Very nice dealership, very helpful and polite. I love my charger, it was a little hard to find but it arrived on my birthday. Happy Birthday to me. Everyone at this dealership are so Awesome!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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