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First National Fleet & Lease

(611 reviews)
Visit First National Fleet & Lease
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–7:00pm
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(877) 241-0579 (877) 241-0579

Reviews

(611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of First National Fleet & Lease from DealerRater.

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This dealership let me return a $16,000 Mitsubishi that I

This dealership let me return a $16,000 Mitsubishi that I bought from them and instead I got a $12,800 Audi and they refunded me the difference, the Audi needed a new battery, new spark plugs, all new fuel injectors within the first week and the dealership denied to pay the around $3,200 that it cost to replace the injectors

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Fast and surely i really appreciated the service the

Fast and surely i really appreciated the service the whole time i was there, no issues no concerns everything was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Stanley, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

We had a great experience working with Jensen to buy our

We had a great experience working with Jensen to buy our Nissan Leaf. He’s straightforward, honest, no high pressure. He listened to what we wanted and responded accordingly. He did share his opinions when asked but again was never slimy or pushy. Highly recommend working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

They made my visit there seem to I was very important to

They made my visit there seem to I was very important to them which Made me comfortable being there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Great customer service.

Great customer service. Straightforward negotiation. Hassle-free no pressure car buying experience. Highly recommend. I will come back to buy again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing First National Fleet & Lease! Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Dishonest that’s all I can say until I get my car issue

Dishonest that’s all I can say until I get my car issue fixed Won’t recommend first buyers to buy from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, Winnie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Dealer response

Winnie, I am glad we were able to get this issue resolved. Pls let us know if there is anything else we can help you with. Thanks Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

This place is great, they were very patient and spent

This place is great, they were very patient and spent time do make sure I got what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks, Ellie, for your feedback on your recent visit to First National Fleet & Lease. It's great to hear that we were able to assist you and that you had such a positive experience. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

I was happy with my experience buying a car from First

I was happy with my experience buying a car from First National and would do it again if I was in the market and would recommend them to any of my friends in the market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Peggy, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

I would never buy another car from here my biggest

I would never buy another car from here my biggest mistake was not inspecting it first after I got it home I found out the car need brakes and rotors all around and when I called the next day they gave me the run around and blew me off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com

Great buying experience.

Great buying experience. car appears to be OK after 15 days and a mechanical assessment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Walter! We're happy to hear it went well and truly appreciate your feedback. Ahmed Zeghmi (206) 525-1800 zeghmiahmed@gmail.com