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Crest Cadillac Frisco

(1,487 reviews)
Visit Crest Cadillac Frisco
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
New (972) 535-8422 (972) 535-8422
Used (972) 468-8338 (972) 468-8338
Service (972) 954-1030 (972) 954-1030

Reviews

(1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Cadillac Frisco from DealerRater.

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Great experience dealing with Crest.

Great experience dealing with Crest. Purchased a pre owned vehicle and the process went very smooth. Great service!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear you had a smooth experience purchasing your pre-owned vehicle. Great service is our priority, and we appreciate your support! Enjoy your new ride!

Always a great experience.

Always a great experience. Logan is a pleasure to work with. He is very informative and over the top helpful. I appreciate the family like feeling we receive every time we go to get the vehicles serviced.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear you consistently have a great experience with Logan. Our team strives to create a welcoming atmosphere, and it’s wonderful to know you feel that family-like vibe during your visits. We look forward to seeing you again soon!

Logan is the best.

Logan is the best. He always turns things around for the best. Great guy and work ethic.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Logan. His dedication and work ethic truly shine, and we’re glad he made a great impression. We appreciate your support!

Keilyn was absolutely amazing, she answered every

Keilyn was absolutely amazing, she answered every question we had.She also went above and beyond to help us with our beautiful car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Keilyn provided exceptional service and helped you find your beautiful car. We appreciate your kind words and look forward to serving you again in the future!

It was informative and helpful.

It was informative and helpful. I appreciate you guys for getting everything done in one day.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback, Shirley! We're thrilled to hear that you found our service informative and efficient. Our team works hard to ensure a smooth experience, and it's wonderful to know we met your expectations in getting everything done in one day!

Crest Cadillac is the best at its service and sales.

Crest Cadillac is the best at its service and sales. They are quick and don't make you wait for long hours and no hidden costs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our service and sales teams. We strive for efficiency and transparency, and it’s great to know we hit the mark for you!

Service took a little longer than expected, but overall

Service took a little longer than expected, but overall it was a great experience. Staff is very friendly and helpful.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear you had a great experience and appreciated our friendly staff. We’re continuously working to improve our service speed, and your input helps us do just that. We look forward to seeing you again!

Rachid and the entire Crest Cadillac team were absolutely

Rachid and the entire Crest Cadillac team were absolutely amazing! They have earned forever customers with us!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had such a fantastic experience with Rachid and our team! Thank you for your kind words and for choosing us. We look forward to serving you for many years to come!

The work was done in a timely manner.

The work was done in a timely manner. The staff was pleasant and the waiting room was clean.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Brent! We’re thrilled to hear you had a great experience with our team. Timeliness and cleanliness are priorities for us, and it's fantastic to know they made a positive impact during your visit. We appreciate your feedback!

Keilyn was excellent, professional, understood our needs

Keilyn was excellent, professional, understood our needs and helped us with our purchase. We are very happy!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Ahmed! We're thrilled to hear about your positive experience with Keilyn. Our team is dedicated to understanding our customers' needs, and it’s great to know that you’re happy with your purchase. Enjoy your new ride!