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Vernon Auto Group

(6,740 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Excellent

Easy transaction and very helpful in answering all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.

Billy Gibbins

Excellent deal, and friendly and helpful people! Tyler, his boss, and Melinda were very good to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.

Easiest car purchase ever

This is the 2nd vehicle that I've purchased with Vernon - both times I have shown my deal to local dealerships before making the drive for my new purchase & was told "we can't beat this offer & I don't see how they are able to sell you this vehicle for that price". I have been extremely pleased & will recommend them to all of my family & friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.

Billy Gibbins

Ordered a new F-250 Super Duty! Tyler took care of me and has done an excellent job! Melinda and Tyler's boss were very helpful also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.

Excellent!

I am an out of state buyer. They were very helpful in answering all of my questions and making the transaction very easy. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

Excellent friendly service!

Awesome dealership and sales people! Randall made our experience easy and enjoyable. He worked hard to get us the best deal and took the time to explain all of our options. I never once felt rushed or pressured. Great people and service! Will definitely be recommending!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.

"Excellent customer service"

I just purchase a 2009 Nissan Frontier truck. I was very pleased of the way they treated me and there quick response to all my questions and concerns. Randall Winship was my sales rep. I would highly recommend him to anyone looking to purchase a great vehicle at a competitive price. I live in FL and purchased it mostly via emails, phone conversations and pictures etc.. The truck was just as described when delivered very clean and new looking!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

Randall Winship is great to deal with...

Randall Winship was the main person I dealt with, he was always very up-front and made me feel very comfortable and made the experience of trading trucks a pleasant one, I would not hesitate to recommend Randall to my friends that are in the car market. I had purchased a truck for a family relative a couple of months earlier from Randall and that experience is the reason I ask for him and wouldn't have dealt with anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.

Friendly and easy experience

Steve Ybarra, Randall Winship and Chris Dunson did an extremely great job of making my shopping experience simple and hassle-free. From test drive to delivery, everything went flawlessly and Vernon Auto Group worked hard to make sure that they exceeded my expectations. Great Job, guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!

Vernon auto group

Great dealership and good people.I have been a coustumer of vernon auto group for a few years now and they have always been there with the best deals out there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.