Reviews
Great buying experience!
This was the best vehicle purchase I have made. Ryan Smith went the extra mile literally to make this deal go through quick and painless. I have and will continue to recommend Vernon auto group to everyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
Great experience while purchasing a vehicle
My wife and I decided to purchase a GMC Acadia Denali on a Saturday, I called Vernon and talked to Brandon...within an hour he had me a trade in value which was more then most dealers would offer. After we got the offer I put down a $500 deposit to hold the vehicle, we did the paperwork Monday and the vehicle was delivered by Tuesday afternoon. This might not seem like much of a big deal but we live around 400 miles from the dealership. Brandon was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We greatly appreciate it! Lets us know if we can help anytime!
Helpfull
Thanks to the help of Kyle Echols and Deiter Brannon on finding me a new truck after mine was stolen was a great experience for me I really appreciate the help!!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything
Excellent customer service
I would highly recommend Dieter to any of my colleagues. He is a "no BS straight shooter. I had an excellent experience at Vernon Auto group. Awesome customer service. Two thumbs up to the guys over there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
Great transaction
Traded in my '11 Denali dually for a new 2015 in the middle of a road trip through the Southwest, over to Texas, and back home to Wyoming. Brandon was great to deal with, even took the time to help me swap over the tonneau cover and unload my old truck. Trade-in value and price was about the best I found, and I liked the no-haggle pricing. Dealer-installed add-ons were a good price as well. I'll do business at Vernon again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for giving us your feedback. We like to know how are customer's feel about Vernon Auto Group. Let us know if we can help with anything in the future.
Ryan was great to work with!
Ryan helped through each step, including when we ran into a few problems where he had to find solutions. Ryan should get a bonus for his customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
2014 Ram 1500
Excellent transaction. I was in and out in 30 minutes. Gave me what I wanted on trade in and new vehicle was priced right. Will deal with again in future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.
Best prices! Best attention to details & customers!
I highly recommend Chase Maldonado at Vernon Auto Group. He was always quick to respond to my questions and worked diligently to find a truck with the options I wanted at the best price. I couldn't be happier with my purchase. Thanks Chase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We appreciate your honesty! We definitely like feedback that will help our team improve and grow!
2015 FX4 F250
Deiter worked this whole deal over the phone and arranged shipping halfway. I got my dream truck and saved 10 k.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! We appreciate your honesty! We definitely like feedback that will help our team improve and grow!
Vernon Auto Group
My experience with Vernon Auto Group was fantastic. My salesman (Lesley Willie) was very pleasant to work with and got me a great deal on both my new vehicle, along with my trade. This may sound petty but the reason I did not give this dealership 5 stars for my overall experience is they sent me off in my new vehicle with an empty tank of gas. I drove 6 hours roundtrip to purchase a vehicle from them and I would've thought they could have at least gave me a tank of gas. All of the personnel I dealt with were very nice and polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great response to our dealership! We appreciate your business. Let us know if we can assist you with anything.