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Vernon Auto Group

(6,778 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,778 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Great experience with Vernon Auto Group

My daughter purchased her first new car. The dealership was able to get us a fair allowance for our trade-in. I have purchased 3 new vehicles from Chris Dunson over the years and he set us up with Terry Rutherford. Terry found the right car for my daughter and walked her through the whole process. He stayed in constant communication with both myself and my daughter. He really made us feel comfortable and that we got a fair dea. Megan Adams also did a great job in processing the financing. Overall, we were extremely satisified with Terry, Chris and Megan. We will definitely recommend them to our friends and will be back when we are ready to buy again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your business, it is always a pleasure! We definitely look forward to our next visit. Thanks for the awesome feedback! Thank you,

No Pressure

I had searched online for 1 to 3 year old diesel pickups, some with as many as 60,000 miles on them, and they were asking more for them than we were able to purchase a new 2013 Chevy pickup. Easiest trading experience I've had in many years. Terry Rutherford was very helpful and knew this vehicle inside out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your business! Terry is a great asset to our team! Thanks for the great review! Thank you,

GOOD DEAL

Traded for an 2008 suburban. Very fair deal. Good value for my trade. Cody Miller worked hard to make sure I was Happy. All in all, a great experance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was great doing business with you, we definitely enjoyed everything. Thanks for the great feedback. Thank you,

Speak to Cody.

I have dealt with a few dealerships before, but never have I really walked away as happy as I did after I bought my car from here. They worked hard to help me trade my truck in and get a car with better gas mileage. All the service from the mechanics to the finance officer were professional and helpful. No better dealership in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We greatly appreciate the awesome feedback! It was a pleasure doing business with you. Thank you,

My daughter purchased her first new car. The dealership...

My daughter purchased her first new car. The dealership was able to get us a fair allowance for our trade-in. I have purchased 3 new vehicles from Chris Dunson over the years and he set us up with Terry Rutherford. Terry found the right car for my daughter and walked her through the whole process. He stayed in constant communication with both myself and my daughter. He really made us feel comfortable and that we got a fair dea. Megan Adams also did a great job in processing the financing. Overall, we were extremely satisified with Terry, Chris and Megan. We will definitely recommend them to our friends and will be back when we are ready to buy again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was and always has been a pleasure doing business with you and your family!

We found Vernon Auto through E-Bay. The appeal for...

We found Vernon Auto through E-Bay. The appeal for purchasing our 2013 Ford F-150 through this dealership was the already low sticker price, the rebates, and most of all the lifetime power train warranty. We traveled from southern Colorado to Vernon Texas for that and for the kind and proffesional staff we dealt with over the phone particularly our salesman Victor Overby. We will recommended Vernon Auto to anyone we meet and look forward to working with them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We definitely enjoyed doing business with you and really appreciate your awesome review! Thank you, Vernon Auto Group

Jr. Cavillo was friendly polite and did everything hetold...

Jr. Cavillo was friendly polite and did everything hetold me he would do. When we arrived at the dealership the truck eas clean fueled and ready to go. Easy transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the great feedback, it was a pleasure doing business with you! Thank you, Vernon Auto Group

2013 GMC SIERRA 3500HD 4WD CREW CAB 167.7" SLE ...

2013 GMC SIERRA 3500HD 4WD CREW CAB 167.7" SLE This is the best auto buying experience I have ever had. The whole team went out of their way to make it an awesome experience. I will probably not look any where else when it comes time to trade or buy another car or truck. The staff was exceptional to say the least. Thank you, Martin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the awesome feedback! It was great doing business with you! Thank you, Vernon Auto Group

I was looking for a specific type of work truck that is...

I was looking for a specific type of work truck that is kind of hard to find and they had two. The price was good and we got the deal don't smoothly and efficiently. Terry Rutherford was right on top of it the whole time. A good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was great doing business with you, thanks for the opportunity! Thank you, Vernon Auto Group

Good People

It was worth the almost 500 mile trip one to Buy my new truck!! thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the awesome feedback, it was great doing business with you. Thank you,