Reviews
I had an exceptional experience because of Miguel
I had an exceptional experience because of Miguel Chirinos. He was introduced to me by Chris Minich who is equally acknowledged. Miguel is thorough, knowledgeable and attentive to details. He found the best car for me in every aspect including pricing, low mileage and suited to my needs. I highly recommend Miguel at Hendrick Mercedes Benz!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
I had an exceptional experience with Carly Laudermilk at
I had an exceptional experience with Carly Laudermilk at Hendrick Motors of Charlotte - Mercedes Benz. Carly's professionalism, knowledge, and genuine care for her customers truly set her apart. She made the entire service experience smooth and stress-free, ensuring all my questions were answered and my needs met. I highly recommend Carly and Hendrick Motors for anyone seeking top-notch service for their Mercedes-Benz. Thank you, Carly, for going above and beyond!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Charlie.mayhone, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
The sales representative, Connor Schwab did a great job
The sales representative, Connor Schwab did a great job listening to what I was looking for in my next car. He responded with a great option and a fair trade on my old vehicle. The overall process was really easy. I also appreciated how the staff worked together to explain the features of the new car and technology. Very pleased overall and would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pds44, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!
Very professional and friendly service with well run
Very professional and friendly service with well run organization and knowledgeable staff. Facilities were clean and comfortabl.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jdonatelli, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Savannah did a great job for me.
Savannah did a great job for me. She was very attentive and followed through with a special request to clean my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mary, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz
Excellent service.
Excellent service. All work done well. My service manager,Cliff, kept me informed of what was done and suggested what needed done in future. I’m very impressed with the entire process and will be happily return in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jobriencrna, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!
My visit was awesome.
My visit was awesome. Carly is a great representative. I enjoyed working with her! She explained my B-Service to me to its entirety.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Debra Sparks Chandler, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
Staff was professional and knowledgeable.
Staff was professional and knowledgeable. Comfortable, clean dealership. Was kept informed and all questions were answered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mb Frau, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
Cliff was amazing helping with a service request.
Cliff was amazing helping with a service request. Great experience and recommend working with him anytime you can.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we sincerely appreciate you taking the time to leave us this rating! Take care!
Getting my cars serviced or purchased here is always easy
Getting my cars serviced or purchased here is always easy and I couldn’t be happier. Tristan took excellent care of me in my visit last week!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sasha, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz. We do hope we can be of assistance in the future. Take care!