Reviews
My experience purchasing a vehicle at Hendrix Mercedes
My experience purchasing a vehicle at Hendrix Mercedes was exceptional! Justin F., my salesman, is professional, polite, knowledgeable and went out of his way to ensure a smooth and stress free experience. I highly recommend this dealership and salesman, Justin F. Thank you Justin and I LOVE my GLA!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robins., we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Getting my car serviced by the tech Avian is always quick
Getting my car serviced by the tech Avian is always quick as possible and i’ve never had any trouble. Thanks to the service team this is is always a soothing process! I will always come here. Go hendrick motors of charlotte!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
L Burton, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Good, we were able to repair a long issue.
Good, we were able to repair a long issue. The staff is very competent and service oriented.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerry Anderson, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!
I have been a client for 25 years and I have never been
I have been a client for 25 years and I have never been disappointed with the service, professionality, courteousness, and patience from all the staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joel Wesley Thompson, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We appreciate your loyalty!! Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz
Went out of their way to get me a car!
Went out of their way to get me a car!! Jacob was awesome. Staff was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kenvian Helton, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Nabyant was incredibly helpful in guiding me to my dream
Nabyant was incredibly helpful in guiding me to my dream car. His knowledge and professionalism made the entire car buying process enjoyable. The showroom and bathroom were clean, providing a pleasant atmosphere for browsing and making a decision. The staff was friendly and knowledgeable, and I appreciated their attention to detail and no-pressure sales approach. Overall, it was a great experience, and I highly recommend this dealership to anyone in the market for a luxury car. I wholeheartedly recommend Nabyant at Hendrick Motors of Charlotte to anyone looking for an exceptional car buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tee D. Jones, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Jonathan was very helpful and kept me updated throughout
Jonathan was very helpful and kept me updated throughout the process. He informed of the procedure I had to take if I had to come back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
06.dollop-firs, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!
Have purchased 2 Mercedes from Hendricks motors in
Have purchased 2 Mercedes from Hendricks motors in Charlotte NC and have them do all my service which keeps them in good shape. Clifford williams is my customer representative and is a fabulous one
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cynthia Lively, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Elkin Franco was wonderful with the information
Elkin Franco was wonderful with the information requested about the electric sprinter. Thank you for your help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ronald, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
Miguel was awesome.
Miguel was awesome. Very kind person. I would recommend him everytime. Thanks again and it was great meeting you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Gtomaninnc, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!