Ideal Auto Exchange

Reviews

4.8
(583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

COURTEOUS AND PROFESSIONAL

Very courteous and professional, would highly recommend. Alan and Louis took care of me, they were very helpful, I was satisfied with the way they treated me here...

5.0

Honest, Reliable Service

Sold them my 2017 Ford Fusion. Very fair price, quick and friendly service. Highly recommend Ideal Auto to anyone looking to sell or purchase a car.

4.0

Great Service, different go back

Great Service, customer service was on point with all my questions. Will definitely recommend Ideal Auto to my friends and family. Truly great service to have experience.

5.0

Knowledgeable and great customer service.

Great customer service! I am shopping for a new car and asked the representative, Ms. Ramos, many questions and she was very patient and informative! I would buy any of their cars!

5.0

Wonderful people, awesome experience!

I recently purchased a car from Ideal Auto Exchange and I'm so glad I did! The staff was friendly and knowledgeable, and the cars on the lot were all in great condition. The salesperson (David) took the time to explain the features of each car and was very patient with my questions. The price was fair and the paperwork was easy to understand. My new car runs great and I'm very happy with my purchase. I would definitely recommend Ideal Auto Exchange to anyone looking for a quality used car.

4.0

FINALLY GREAT CUSTOMER SERVICE IN NY !!!!

THIS WAS THE MOST GRATIFYING BUSINESS EXCHANGE I HAVE EVER ENCOUNTERED. LOUIS AND THE STAFF WERE TOTALLY PROFESSIONAL AND ACCOMMODATING TO OUR REQUEST FOR THE APPRAISAL AND TRANSFER OF OUR VEHICLE. THE VEHICLES IN HIS LOT ARE CLEANED AND READY FOR PURCHASE ON THE SPOT. I CAN TRUST THAT THE VEHICLE I WILL SOON PURCHASE FOR MY DAUGHTER WILL BE SAFE AND RELIABLE COMING FROM IDEAL EXCHANGE.

5.0

Very Satisfied

Purchasing a car from Ideal Auto Exchange, Hillside 11435 was the most confident feeling I've had in making such a large purchase. The trust was evident from the initial conversation - everything said to me verbally was in the contract - nothing was misrepresented. I would like to thank Louis Katz and Joel for making me feel safe and secure in my purchase of a new Certified Used Nissan - My eternal gratitude and thanks to this company.

5.0

BMW X5

I purchased a vehicle here, very good service, everything was upfront, I was very satisfied and felt they were clear and honest about the whole procedure, additionally they carry a lot of affordable cars which is helpful

5.0

Best car buying experience Ive ever had.

I commuted all the way from west Jersey to purchase a car from them, the owner Louis kept up constant and very helpful communication throughout the entire exchange. Even when my own insurance company was proving difficult in providing the necessary documents to get a temporary transit permit, Louis and his team had the patience to sit with me and work out the logistics of the issue all in the most courteous and helpful manner. Brakes and oil were changed before I left the lot, all in only a days notice. The car was clean, as-advertised and then some. Having bought a few used cars over the years, there's always been at least one disappointing surprise discrepancy with the car that dealerships are so well adept to hiding.. Not here. The only surprise being was how well maintained the car was kept and cared for. They even provided someone to transport the vehicle for me so I could drive home in my old car. All this for a low-end model at a great price.. I really couldn't be more grateful.

5.0

Shopping for a Used Car

I went car shopping at Ideal Car Exchange last Saturday to look for a used vehicle. We were greeted by Louis, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. The owner, Louis is very informative answering very question of ours patiently and very accommodating for the price that we can afford. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, the owner, Louis, delivers an incredible service and gives a pleasant experience. We will be coming to your showroom for the years ahead.