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Ideal Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (586 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (586 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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BMW X5

I purchased a vehicle here, very good service, everything was upfront, I was very satisfied and felt they were clear and honest about the whole procedure, additionally they carry a lot of affordable cars which is helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience Ive ever had.

I commuted all the way from west Jersey to purchase a car from them, the owner Louis kept up constant and very helpful communication throughout the entire exchange. Even when my own insurance company was proving difficult in providing the necessary documents to get a temporary transit permit, Louis and his team had the patience to sit with me and work out the logistics of the issue all in the most courteous and helpful manner. Brakes and oil were changed before I left the lot, all in only a days notice. The car was clean, as-advertised and then some. Having bought a few used cars over the years, there's always been at least one disappointing surprise discrepancy with the car that dealerships are so well adept to hiding.. Not here. The only surprise being was how well maintained the car was kept and cared for. They even provided someone to transport the vehicle for me so I could drive home in my old car. All this for a low-end model at a great price.. I really couldn't be more grateful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopping for a Used Car

I went car shopping at Ideal Car Exchange last Saturday to look for a used vehicle. We were greeted by Louis, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. The owner, Louis is very informative answering very question of ours patiently and very accommodating for the price that we can afford. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, the owner, Louis, delivers an incredible service and gives a pleasant experience. We will be coming to your showroom for the years ahead.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NISSAN MURANO

I like the honesty, very decent selection and they were very easy to work with. Nobody rushed me, no pressure felt comfortable. THIS IS A GOOD PLACE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 GMC

Very good, had no issues here, we really had a good experience, very happy...More honest then the other dealers we shopped around at, you get a very good feeling in this dealership they are family owned and operated, they are HONEST...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mister

I recently purchased my second vehicle from Ideal Auto Exchange. The owner and staff are great, very professional as well as friendly. When checking the vehicle, Lewis (the owner) found a problem with the van. He not only fixed the problem, but gave a six month warranty on the repair. This is a great organization with people you can trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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SECOND CAR PURCHASED HERE

One of the best car dealerships in Queens, never had a problem, I send all my people here, very good customer service, and all the people are nice friendly and honest

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Very great service over there. Worked with a gentleman named Louis who was very accommodating and helped me out a lot to make the process as simple as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Lincoln MKS

Super people to deal with. Louis was very responsive to messages even after the sale. Drove almost 3 hours to get the car I wanted, but it was worth it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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TOYOTA CAMRY

This is my second purchase at this dealership, I came back because the first car was good and I know I can trust this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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