Reviews
I purchased a 2019 ford f250 from Jt auto and JT auto...
I purchased a 2019 ford f250 from Jt auto and JT auto would not honor the warranty. You guys suck and would not reccomend Jt to anybody after Devin the Sales manager would not honor the bill I had to pay at the ford dealer. I'm at Around $1000 in repairs that JT Auto should have covered and JT auto Mechanic even told me to take it to the Ford dealer as they did not have all the correct diagnostic equipment to figure out what the problems were and Ford dealer had this equipment. JT Auto advertises a 30 day warranty but they dont stand behind what they advertise. Horrible err customer service by JT auto and again will never buy anything from them again nor would I give a good recommendation to anyone for JT Auto. They suck.....
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We want to thank you for your review. In the beginning of vehicle purchase you got exactly what you wanted out of your car-buying experience with us at JT Auto Group. However, the warranty only covers powertrain which includes the engine, transmission, and drivetrain, and a powertrain warranty covers the cost to repair or replace these components should they malfunction or be damaged. Not aftermarket parts. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
Marco was amazing. He helped us get the car we wanted and...
Marco was amazing. He helped us get the car we wanted and at a price we could afford. I would highly recommend JT Auto Mart
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn't be happier that Marco Lopez provided you with a great car buying experience. He is a true asset and we are blessed to have him on the JT Auto Group team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, JT Auto Group3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
We would give Christie and JT Auto 10 stars if we could....
We would give Christie and JT Auto 10 stars if we could. Christie was absolutely Amazing. We have never met someone who truly cares about what people want. She listened to what we wanted and she worked hard to make it happen. We left with affordable car that we love. We really appreciate all her hardwork and making us comfortable through the process. We definitely recommend Christie and JT Auto for your next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn't be happier that Christie Marte provided you with a great car buying experience. She is a true asset and we are blessed to have her on the JT Auto Group team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
Great place to buy a car! Found the car on car gurus,...
Great place to buy a car! Found the car on car gurus, then inquired about it. They called me back and we discussed the car. Then they transferred me to Marco and discussed the price of the car. He sent me a bill of sale with no hidden or extra fees. Came down from Virginia and inspected the car and test drove it. It was better than advertised. Gave them a check for the bill of sale amount and finished the paperwork, then drove it home. Would buy another car from them. Thanks guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that JT Auto Group were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
This was my first time buying a vehicle! Marco was beyond...
This was my first time buying a vehicle! Marco was beyond helpful and thoroughly took me step by step! 10 out of 10 would recommend this place before looking anywhere else!! Thanks JT!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at JT Auto Group. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
My husband and I were looking for a safe yet sporty SUV...
My husband and I were looking for a safe yet sporty SUV for our daughter to be able to drive when she turns 15/16. We drove over 2 hours to take a look at the BMW X5! The car was great and the customer service was even better! No hassle and they gave us a great price😀 thank you JT auto and Zach for a great experience ❤️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at JT Auto Group. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
Everyone was super nice. I would like to say a special...
Everyone was super nice. I would like to say a special thank you to Marco for the fantastic service the world needs more of you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn't be happier that Marco Lopez provided you with a great car buying experience. He is a true asset and we are blessed to have him on the JT Auto Mart team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
Great people!Great cars!Great prices!Found exactly...
Great people! Great cars! Great prices! Found exactly what I was looking for and the price was under all competitors. Salesman Zachary was very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn't be happier that Zachary Allen provided you with a great car buying experience. He is a true asset and we are blessed to have her on the JT Auto Mart team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
Service was great to getting us a great car that is for...
Service was great to getting us a great car that is for sure to last us for more than we need it. Thanks to everyone at JT AutoGroup!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Kevin, We really appreciate you taking the time out to share your experience with us---and we agree. We truly have gems as our team! We count ourselves blessed for customers like you. We look forward to working with you again in the future! It was our pleasure assisting you. Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692
Great experience overall purchasing a vehicle! The...
Great experience overall purchasing a vehicle! The professionalism of the staff, especially Mr. Marco Lopez, made the purchase an easy one! Thank you, JT Auto Mart!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that you had an amazing experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing JT Auto Group, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Respectfully, JT Auto Group 3132 Jefferson Davis Highway Sanford, NC 27332 (888) 272-1692