Rick Case Mazda of Duluth

I test drove a vehicle at this dealership this morning then got pricing afterwards. I liked the vehicle and probably would’ve bought it. They put $4575.98 for the taxes. The price of the vehicle is $31,788. x 7% = $2225.16. When I asked why the tax is so high they said “that’s just GA tax”

We had an incredible experience with Divan van der Walt. He is knowledgeable, kind, understanding and very Professional! I will do it all over again with Divan and refer all my friends and family to him. Well done on excellent service.

We had an incredible experience with Divan van der Walt. He is knowledgeable, kind, understanding and very Professional! I will do it all over again with Divan and refer all my friends and family to him. Well done on excellent service.

They performed the service quickly. The customer waiting area is a bit shabby, with limited seating and workspaces.

Elijah was our salesman and he was the best! We were in and out in less than two hours!

Bought 2 new 2023 CX5's, on developed a transfer case issue and been in the dealer since October 6th, no one answered or returned my call to give an update,on 10-23 I was finally notified that the transfer case came in, went to the dealer on Friday 10-27 only to see my vehicle sitting on the lot and not being worked on, this is totally unacceptable. Rick Case Mazda, SHAMEFUL

Gregory Jones is awesome! Kind, humble and helpful despite staff shortages and long service lives. I'd hire him.

Horrible customer service. Good luck trying to get anyone on the phone. They never return calls. They will also lie to you about when your car will be worked on.

Service was awesome! Got CarPlay installed quickly and had headlight repair covered under warranty. Rick Case devilered a loaner to my house and had repairs completed before I had expected! They kept me updated and very very professional. I will be using their service Dept from now on! Sean and Greg were great!!

Waited nearly 3 hours to do an oil change and that’s with an appointment on a new car purchase. Service advisors are not friendly specially girl with blue hair. If your appointment is not with her. She doesn’t want to talk to you.