Rick Case Mazda of Duluth

Just like Rick Case Hyundai, Rick Case Mazda was friendly, honest, straightforward, and helpful in ways that other dealerships were not. While other dealerships falsely claimed that “everyone is doing market adjustments in this retail environment”, Rick Case Mazda was selling at regular MSRP with no BS or unusual fees. I didn’t think such honest auto dealerships still existed.

My visit was ok, not great. The vehicles wasn't ready. My temporary tag info has wrong color on it, I reached out to, Jenny /Audrea, I was told it was corrected in the MV. I'm highly disappointed with the lack of concern to correct the problem, with me when ,I the Customer asked.

Service performed as promised. Gave a ride to my house and dropped off car when completed in the timeframe promised. Very polite, respectfully answered my questions.

I am very pleased with my experience at Rick Case Mazda. Everything about my new car purchase went smoothly. The customer service was excellent & our sales associate, Bashard, went above & beyond to answer our many questions. He was most helpful & I love my new car!

Janey and Audra are a dream team! This is my second car with them. They make the process so incredibly easy!!!! I can’t imagine going anywhere else to purchase a car.

This dealership sold me a car less than 6 months ago the car check engine light comes on and off every 30 to 40 days the Kia dealership also sold we a car with a wheel smaller than the other 3 wheels. The dealership management team does little to no communication with the sales rep.

Very convenient location with friendly staff who are very accommodating. They are prompt and reliable

Clean and organized. Kept me updated on everything throughout the process. Very friendly and happy to help

I have had a terrible customer service experience my last visit that I was there. I have never been treated so poorly and so dismissive during the care of my vehicle and sadly to say that ever since Jeff (the past service manager) left Rick Case Mazda to move on to KIA, the customer service has declined. I hope that you can get him back.

Good experience. Would use them again. Sales rep very knowledgeable and professional and accommodating. Great!