Rick Case Mazda of Duluth

Very pleasant and smooth experience for an out of state buyer. Staff were helpful and friendly.

Great overall experience! They made it easy and I LOVE my new car! I give them high recommendations!

Jonathan and the crew were great. As soon as you come in make sure you know what you want and how much you want to pay for it, they will work with you. DO NOT come in asking for monthly payments always always figure out the “out the door” price first then negotiate.

Very nice and professional sales staff , They will take good care of your need. Highly recommend

Really appreciate the service person I met. She was great! Friendly knowledgeable helpful and polite. I can’t remember last time I encountered those qualities in a service person

Their second tier service is awesome! After my service was botched, they really took care of me. However, I arrived early in the morning for an appointment only to find out they might not even be able to get to my car that day. I told them the fuse replacement wouldn't fix the problem, but that was their first line fix. Of course it didn't work. I would like better communication about what to expect when I bring my car in. It would be nice to get at least a daily update if my car isn't ready that day. Mind you, they gave me a great loaner car when my repair was delayed, and even stayed a bit late so I could pick up my car when it was finally ready. They even didn't charge for the part when their first fix didn't work.

Great dealership selling at fair prices and easy to work with. Highly recommended Elijah, he was awesome and made the transaction fast and smooth.

I put my car for do some work on it, when I come to pay they did things I didn’t ask and try to make me pay for extra things. When I live I notice my car still was not fixed and I go another place pay again to fix it. I will not come back for sure

Professional and courteous staff. Service Coordinator kept me informed about my car and videos and explanation from the mechanic were much appreciated. No other auto dealership service department has ever taken that approach to be transparent with me as a customer. The work was performed efficiently and was completed an hour earlier than they anticipated. Complimentary car wash and key battery replacement was also very appreciated. This is my go to Mazda dealership for any service work my Mazda requires.

Great service, trying to find enough word to reach the minimum requirements for this post