Rick Case Mazda of Duluth

Excellence customer service and attention. He was able to get me an Uber so I don’t have to wait for too long and kept me updated about my car.

Excellent customer service and super friendly staff! They are very responsive and timely and meet all my needs as a customer. I feel valued there.

Excellent service, very professional and friendly and got the job done in a timely fashion.

Great people and fast service. With the labor situation tight across the country, Shaun did his best to accommodate me and checked me out on time.

Review about service: tire rotation not performed when requested and in the invoice, oil blotches left on the engine cover not cleaned, interior not detailed as other cars were, the driver turned on my AC full blast and lowest setting without permission, all not cool. Would not go again for service.

I have been trying to get in touch about an issue from my last service for over a week. No one answers the phone, or I often have to call multiple times, and my emails/voicemails have been largely ignored for the last week.

The sales personnel I worked with were very humble and they make sure I was satisfied getting a new vehicle

Fast service, had my tire in stock. Able to buy just an air filter as well. They ordered my tire same day, installed fast, complimentary car wash. Roshonda was very helpful and nice

Service department is not very responsive to messages. It takes many constant calls to even get somebody to call back. Once the appointment is scheduled, the quality of service is good. Communication is decent from that point on. Not sure if there is a staffing issue, but I've had somebody tell me twice that the person I wanted to speak to in service department is busy and they'd call back (which they still didn't do later).

Marisol is Top Notch! She helped me find Just what I wanted in a vehicle and didn’t Stop until she did. Very Comfortable Experience. Manager helpful to put deal together and things went smoothly. HIGHLY RECOMMEND!