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Lithia Kia of Anchorage

(225 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Kia of Anchorage from DealerRater.

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Lifetime Oil Service

Great service all the time, every time. Shout out to my car man Chris and parts guy Gary! Outstanding customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Perfect truck for this little princess

I came to Lithia kia with my mom and we had pretty specific needs, are salesman Mike Martella was amazing he looked with us at all the trucks and after I got into a few he realized that I needed a truck with a power seat and said that because of my height he had to find the perfect truck to fit my wants and needs.... He really cared about my safety and wanted me to have exactly what I was imagining. After about 10 days he called and said he found it.... And boy was he right!!! I love my Chevy and I would tell anyone if you want to be helped go see Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Appreciation of Lithia Kia of Anchorage

I always am treated courteously and professionally when getting my Kia serviced or tires changed. I was also given a complimentary car wash. Your driver took me home after I dropped off my car, and picked me up at home to take me back to the dealership where my clean car was waiting after the tire change and scheduled maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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car sale

friendly low pressure professional . happy customer from cordova

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Devin is Awesome

Service was great and Devin was the nicest guy. He worked very hard to help me and I drove home in the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Mathis

Im only 18 this is my first time buying a car ever!! I had the pleasure of being helped by Chris Mathis! He found me the car I wanted and in my budget! This place was truly amazing! Im super happy and excited with my new car! Thanks Chris!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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review

fast and people who take time to keep you up-dated on the progress of the work being done on your car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service from start to finish!

Booked my appointment online which was easy. Drop off and pick up was smooth and all the staff was great. It was a pleasant experience from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Fast service. Explained evert thing they did. Good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dave was friendly, knowledgable and helpful

Dave was very helpful, offered advice and insight and was a trustworthy salesman. He made the buying experience less stressful and not pressured. He was great to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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