Dennis Sneed Ford

I was new to the whole car buying experience. So when I went to the lot and was not hounded by dealers and was greeted like I had been a long time customer I was impressed! Their website is great and that is how I found the car I wanted. And Kurt is the guy to work with, he is top notch! If I had to nitpick over something the only thing I would say is that my car could have been a bit better detailed, but they are a high traffic dealer so I imagine they clean a lot of cars. Overall I feel that I got a great deal on my car and I will definitely tell me friends to head out there for their next cars because I know I will!

A very good experience working with Sneed Ford. Carey did an excellent job. The price was not where I wanted to be, but I'm equally sure that the price was not what Carey wanted it to be either. However, Carey repeatedly found ways to add real value to the deal other than just price. And that was what got the deal done. Thanks Sneed Ford for my wife's beautiful "new" Jaguar.

I first came across Dennis Sneed Ford on cars.com and I had to get a new car under $8k i was on a budget and they showed me cars that were a little out of my price range and then right before i was leaving a couple traded a 08 fusion awd loaded with leather moon roof navigation the works in. The car had high mileage other than that you could eat off the floor it was so clean! to top it off it was in my price range. Carey Sneed Manager helped me out with my purchase and Brian the finance manager made my first car ever buying experience one to remember. I have taken my car to Dennis Sneed for oil changes, tires and never been disappointed.

The bad: Car was to be detailed, and was not. (Not corrected. I had to do it myself) I asked about the bald tires on the car and was told I could buy their tires at "cost" (Not corrected) I was given the car with 8 miles to empty. (This was corrected by the owner) The good: The price was good The sales staff were not pushy They worked with my trade in

My wife and I recently were in the car-buying process, and we happen to stop into Sneed Ford to test drive a couple of Mercury Milans. We had researched the cars here on cars.com first, and had communicated with the salesperson, Marcus via email. From the start, Marcus was very kind and answered all of our questions. I wanted to keep the communication just on email as to not have a bunch of dealerships calling my iphone during this time...Marcus kept our communication comfortable and just on email as requested. We showed up to the dealership, and everyone there was very friendly and helpful...I believe it's a family owned business because the "feel" of the place was such...very down to earth and comfortable. Marcus let us test drive 3 different 2010 Milans that were on the lot all priced competitively. His knowledge of the Mercurys was outstanding, and there was no pressure to buy...just OUTSTANDING customer service. Unfortunately we did not end up buying a car from the dealership...we decided to test drive an Altima and a Jetta as well, and we ended up purchasing a Jetta later that day from a different dealership. I wanted to make sure to write a great review because we had a good experience with Sneed Ford and Marcus our salesman. Our apologies that we didn't end up purchasing, but I know with the type of customer service that is offered at this dealership that plenty of commissions will be made this summer!! Thank you, Dennis Sneed Ford, and thank you, Marcus for treating us with respect. Many sales to you in the future! Tim and Damara

Knowing how a dealership truly operates within the scope of a Saturday afternoon is something I find difficult. We dealt with Eric, he was a nice fellow who was patient with us as we shopped for a vehicle. Our price range was somewhat lower than the first vehicle we test drove, but it had all of the power, drive, and interior features for which we were searching. We finally decided that we needed to look at cheaper vehicles. However, after a bit of banter and cajoling the price of the vehicle came down a fair amount. It was still beyond our allocated amount. We again decided that we better head home. Dennis, the owner, sauntered in around this time. We went out for a bit of malarkey around the car again and at this point Dennis had an extreme desire to sell us the vehicle. So, we found a very fair price point, purchased the vehicle, and went on our merry way. We dealt with Brian to finalize the purchase. I think that all people have multiple facets to their character that they greet you with, depending on the day. Our day was quite pleasant in the end, but a little weirder than the typical day. We have a great car, they have quite a bit of our money, and hopefully a year from now we will both be happy...

We finally got our truck after 2+ weeks of waiting! We wrote the poor review because we were very frustrated with the process! Overall it was an average experience. The delivery driver was great and his name is Ken. Would highly recommend him! If you are going to buy from Dennis Sneed just make sure you have everything in writing. Our truck is great and even came with a full tank of gas for our unhappiness....thank you, Bob.

I unexpectedly had to find a new vehicle following an accident. I was able to find just what I was looking for. The guys were friendly & helped me out when I needed it.

Poor customer service...paid for a truck two weeks ago and still no truck, awful experience. Save yourself time and hassle and don't buy from them! I told them I wanted my money back and they won't give it to me. Instead they quickly put it on a transporter truck, so there was no way for them to back out. So disgusted with them. save yourself lots of headaches and don't buy from Dennis Sneed Ford.

We had been to a few other dealers shopping for a new truck. We were not satisfied until we went to Dennis Sneed Ford. The deals were there, but more importantly, Bob made us feel very comfortable and treated us like valued customers. We called and told him what we wanted and he found the perfect truck. Dennis also made it a point to stop and talk to us more than once. They handled all the small stuff (switching out trucks, filling up the tank, etc.) while we were waiting on paperwork so the process flowed without having to just sit around and wait for long periods of time. They were so friendly and we will for sure make Dennis Sneed Ford our first stop when looking for our next vehicle.