Covert Cadillac

Highly recommend, Victor in sales, Jerry in finance. Every employee we encountered had excellent customer service. First time we completed the whole process in less than 2 hrs.

Worked to get us a good deal on the vehicle we liked .We recommend Derek for his service

Over the period of three cars derek mcnab has been very helpful and pleasant to work with. Goes above and beyond to make car buying easy.

Our experience with Derek McNabb was simply outstanding. He made us feel right at home immediately, was incredibly knowledgeable about the Escalade we were considering and took all the time necessary to answer all of our questions. The whole process, from first walking in the door to delivery was seamless. The follow up after the sale has been refreshing as well. All of the supporting staff that we worked with there at Covert shared the same ethics and professionalism that Derek presented. Buying our first Escalade from Covert Austin was a fabulous experience and I would certainly recommend them to anyone.

Derek and Paul are very good professionals. They are know their job!!! Thank you so much.

Made the entire process extremely easy for an out of state customer. Would consider buying there again.

Colton Cooper is great at communicating, ranging from framing what needs to be done or has been found, what is the progress, and what options exist. In each interaction Colton focused on customer empathy and listening. This lead to great results while going through a couple of difficult mechanical issues. Finally, he took accountability and owned the experience.

Derek McNabb is who you need to work with. I called every Cadillac dealership between corpus and Austin, and when I tell you that Derek was the only honest and genuine person I spoke to, I mean it. He was attentive, responsive, and so wonderful to work with. He always worked to get you the best deal, and I cannot recommend him enough. Please do yourself a favor, and make sure you talk to Derek before you sign anything.

I recently had the pleasure of purchasing a car from Dereck, and I must say it was the best car buying experience I've ever had. Dereck was amazing from start to finish. He was incredibly knowledgeable, polite, and genuinely interested in understanding what we were looking for rather than just making a sale. One of the highlights of the experience was Dereck helping me make a surprise for my wife, as the car was a gift for her. He went above and beyond, being very patient and adjusting his schedule to accommodate ours. Dereck found us a fantastic deal, making the entire process smooth and stress-free. His professionalism and dedication truly stood out, and I highly recommend Dereck to anyone in the market for a new car. Thanks to him, we drove away not only with a great vehicle but also with a memorable and positive experience.

Everyone was so kind and professional! This was the easiest and most pleasant car buying experience I’ve had in the last 20+ years of buying cars. Derek and Armen were wonderful!