Reviews
Derek and Paul are very good professionals.
Derek and Paul are very good professionals. They are know their job!!! Thank you so much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Made the entire process extremely easy for an out of
Made the entire process extremely easy for an out of state customer. Would consider buying there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Colton Cooper is great at communicating, ranging from
Colton Cooper is great at communicating, ranging from framing what needs to be done or has been found, what is the progress, and what options exist. In each interaction Colton focused on customer empathy and listening. This lead to great results while going through a couple of difficult mechanical issues. Finally, he took accountability and owned the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Derek McNabb is who you need to work with.
Derek McNabb is who you need to work with. I called every Cadillac dealership between corpus and Austin, and when I tell you that Derek was the only honest and genuine person I spoke to, I mean it. He was attentive, responsive, and so wonderful to work with. He always worked to get you the best deal, and I cannot recommend him enough. Please do yourself a favor, and make sure you talk to Derek before you sign anything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had the pleasure of purchasing a car from
I recently had the pleasure of purchasing a car from Dereck, and I must say it was the best car buying experience I've ever had. Dereck was amazing from start to finish. He was incredibly knowledgeable, polite, and genuinely interested in understanding what we were looking for rather than just making a sale. One of the highlights of the experience was Dereck helping me make a surprise for my wife, as the car was a gift for her. He went above and beyond, being very patient and adjusting his schedule to accommodate ours. Dereck found us a fantastic deal, making the entire process smooth and stress-free. His professionalism and dedication truly stood out, and I highly recommend Dereck to anyone in the market for a new car. Thanks to him, we drove away not only with a great vehicle but also with a memorable and positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was so kind and professional!
Everyone was so kind and professional! This was the easiest and most pleasant car buying experience I’ve had in the last 20+ years of buying cars. Derek and Armen were wonderful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Covert Cadillac goes beyond and is helpful in every way
Covert Cadillac goes beyond and is helpful in every way even finding a lower interest rate than what we found. Derek McNabb is our salesman and we highly recommend him. He answered all questions and even responded late at night. He is a wonderful representative of Covert.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derek was and still is very helpful and did an amazing
Derek was and still is very helpful and did an amazing job in our decision-making of our purchase of a new 2024 Lyriq vehicle. Derek actually listened to our needs and wants. We love our new car ! Derek went above and beyond, helping us in all areas. Including the purchase of DV CHARGER in your parts department & delivery. Thank you for everything Derek & the Team at Covert Cadillac !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jason, you gave us GREAT customer service experience,
Jason, you gave us GREAT customer service experience, always there for us & answering our questions. Jason you made us feel special. Thank you for a smooth, pleasant experience. I strongly recommend and refer Covert Cadillac of Austin because of employees like you. We appreciate you and the hard work you and your team do. Thank you, Sophia & Ernest Lyons
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service because ALL staff are friendly…that’s
Excellent service because ALL staff are friendly…that’s it! They have mastered the… ‘be kind and friendly to everyone’! Jason is my service advisor and I appreciate the fact that ‘he knows me’ when I drive in. Establishing a relationship is VERY IMPORTANT for client satisfaction. We will be buying our next car here, for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair