Reviews
Shane was such a great help.
Shane was such a great help. The financing process was the fastest we’ve ever had. Would definitely recommend Covert.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Colton's attention to detail and communication are on
Colton's attention to detail and communication are on point. I highly recommend Covert GMC's service dept!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Be very careful bought a Cadilac from here and before I
Be very careful bought a Cadilac from here and before I got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant leak , Infotainment center won't work and an oil leak. This is ridiculous at only 44k miles. I will never get a cheaply made Cadilac again. Be aware. I brought it in again after they charge me $1200 to replace spark plugs saying they were fouled it lasted 2 days I brought it back in they said that spark plugs they put in weren't seated correctly it lasted 3 days I brought it back and it's been in there since now they're warranty is trying not to cover saying I put in some kind of stop leak when they are the only ones that worked on this car. They are now trying to tell me I owe $5,900 for a car they only has 44,000 miles . I bought the premium warranty for it because I was told when I bought the car it was the best warranty the car could get. Do not fall for the extended warranty from them it'd be very aware that they will try anyway they can to get around the warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Andy, The Service Manager Nathan will be reaching out here shortly to discuss your recent service experience.
Be very careful bought a Cadilac from here and before I
Be very careful bought a Cadilac from here and before I got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant leak , Infotainment center won't work and an oil leak. This is ridiculous at only 44k miles. I will never get a cheaply made Cadilac again. Be aware. I brought it in again after they charge me $1200 to replace spark plugs saying they were fouled it lasted 2 days I brought it back in they said that spark plugs they put in weren't seated correctly it lasted 3 days I brought it back and it's been in there since now they're warranty is trying not to cover saying I put in some kind of stop leak when they are the only ones that worked on this car. They are now trying to tell me I owe $5,900 for a car they only has 44,000 miles . I bought the premium warranty for it because I was told when I bought the car it was the best warranty the car could get. Do not fall for the extended warranty from them it'd be very aware that they will try anyway they can to get around the warranty. I would give zero Stars if possible please be aware
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Andy, The Service Manager Nathan will be reaching out here shortly to discuss your recent service experience.
Be very careful bought a Cadilac from here and before I
Be very careful bought a Cadilac from here and before I got home the backs of the seats fell off and they said it's not covered. I only have 44k miles on this car . Service says i need sparkplugs, coolant leak , Infotainment center won't work and an oil leak. This is ridiculous at only 44k miles. I will never get a cheaply made Cadilac again. Be aware. I brought it in again after they charge me $1200 to replace spark plugs saying they were fouled it lasted 2 days I brought it back in they said that spark plugs they put in weren't seated correctly it lasted 3 days I brought it back and it's been in there since now they're warranty is trying not to cover saying I put in some kind of stop leak when they are the only ones that worked on this car. They are now trying to tell me I owe $5,900 for a car they only has 44,000 miles . I bought the premium warranty for it because I was told when I bought the car it was the best warranty the car could get. Do not fall for the extended warranty from them it'd be very aware that they will try anyway they can to get around the warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Andy, The Service Manager Nathan will be reaching out here shortly to discuss your recent service experience.
Everyone was nice and friendly.
Everyone was nice and friendly. Colton was our service advisor and he took good care of us. I was very happy with the service:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark was a great advisor!
Mark was a great advisor! He kept me updated the entire time my vehicle was in for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our sales representative Shane made our purchase easy and
Our sales representative Shane made our purchase easy and low stress. We found just the car we were looking for and everyone at the dealership was very professional. We currently live out of state and Shane answered all of our questions, sent a video of the car we were buying and was always timely with communication.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Payton did great job in helping with our repair work.
Payton did great job in helping with our repair work. He timely in calling when work was complete.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Shane was great and everyone at the dealership was
Shane was great and everyone at the dealership was friendly and professional. I could not recommend Covert more highly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car